Launched by Re-Leased

Import credit notes in bulk

You can now add credit notes by spreadsheet import instead of creating them one at a time. Download the template, fill in your credit notes, upload, and review a summary before anything is committed, so you apply the whole batch in one go. It is especially useful when migrating from another system, correcting historical overcharges, or applying a round of credits across many tenancies.

Available to all customers.

Approvals: More control over who approves what

Invoice approval permissions now split into four separate rights: approve income invoices, income credit notes, expense invoices and expense credit notes. You can give a team member income approval rights without granting expense approval rights, which is ideal where your accounts receivable and accounts payable responsibilities sit with different people.

Available to all customers.

Split an expense across multiple schedules

When an expense applies to more than one schedule, you can now allocate it across multiple schedules even when they share the same Chart of Accounts code, rather than being limited to a single schedule per expense. That means cleaner, more accurate outgoings reconciliation.

Available to all customers.

Show allocated areas on rent invoices

A new Allocated Areas merge field lets you list the relevant areas directly on a rent invoice line, comma-separated and in order. It is built for multi-area tenancies where a single generic rent description did not give the tenant enough detail. It works on standard and instalment rents, and archived areas are always excluded.

Available to all customers. Rent invoices only.

✨ Tenancy & Lease Management

Charge a fee automatically when a rent review completes

You can now raise a fee automatically the moment a rent review is completed, on both Property and Tenancy fee rules. Set it as a flat amount or a percentage of the new rent, so the fee reflects the outcome of the review without any manual follow-up. Set it up under Settings > Fees > Create New Fee Rule Definition.

Available to all customers.

Learn more → Setting Up Fees (Connected & Standalone) · Setting Up Fees (Client/Trust)

On Demand: Quarterly Product Roadmap Webinar

In case you missed it, you can see all of the best updates over the last quarter, and what's coming next on the roadmap, in our most recent Product Webinar.

Watch here →

a month ago

May Product Update

🏠 Tenant Portal

Your tenants now have a self-serve portal, built for them and managed by you.

Tenant Portal is now available to all Re-Leased customers. It's a web-based, mobile-responsive platform tenants can use to view their tenancy details, raise maintenance requests, complete compliance tasks, and stay on top of their payments, all without picking up the phone.

No app installation required. Tenant Portal works on any browser, on any device.
For Pro users also supports white-labelling and custom domains, so you can make it your own. (Custom domain setup requires a support ticket.)

🔍 Audit Log

See exactly who changed what, and when.

Audit logging is now live for all customers. You can view a full, timestamped history of changes made across your Re-Leased account, covering Properties, Tenancies, Budget Schedules, and Documents. Find it under Settings / General.

Coverage will grow over time as more record types are added; they'll appear automatically in the Entity type filter with no configuration needed.

🔢 Sequential Numbering for Invoices & Credit Notes

Take control of your invoice numbering with custom sequences and prefixes.

You can now set up custom sequential numbering and prefixes for income invoices and credit notes. UK customers also get this for payment requests and VAT receipts.

Available for Standalone and Trust/Client Accounting customers.

⚙️ More Custom Fields for Pro and Enterprise

More room to capture the data that matters to your business.

We've doubled the limits on Custom Fields for Pro and Enterprise customers. You can now create up to 50 Custom Field definitions, and for single-select or multi-select dropdown fields, you can add up to 300 options.

🔗 NetSuite: Two New Integration Improvements

More control, fewer workarounds for customers on Oracle NetSuite.

Header-level tracking for invoices. Tracking categories (Location, Department, Class, and Custom Segments) now sync at the header level on invoices, bills, credit memos, and vendor credits, in both directions. You can choose which entity types use header-level tracking via a new Sync Settings page in your integration settings.

Related contacts sync. Contacts set up in NetSuite as both a customer and a vendor now sync into Re-Leased as two separate contacts, with "Customer" and "Vendor" suffixes. Previously these didn't sync at all due to how NetSuite handles shared internal IDs. No setup needed; it works automatically on the next sync.

🧪 Beta Testing

The following features are available now via the Available Betas page inside Re-Leased. We'd love your feedback.

Rent Instalment Plans

Define a custom payment schedule for any tenancy; instalment amounts, due dates, and period dates. Accessed via + New Rent Instalment on the Rent & Service Charge tab. Available for all customers.

DocuSign Integration

Send documents for electronic signature directly from the Documents Hub. Track status in real time as documents move from sent to viewed to signed to completed. Once signed, a signing certificate is automatically stored against the record.

Available to Pro and Enterprise customers. You'll need your own DocuSign account; you can sign up for a free trial from within Re-Leased integration settings.

Schedule Allocations When Creating Invoices

Allocate expense invoice and credit note line items to budget schedules at the moment of invoice creation. No more waiting until reconciliation to clear an allocation backlog. Allocation is optional; invoices still save without it, and the existing Expense to Schedule tab remains available as a fallback. Full credit note coverage and an audit log on every allocation are included. Available for customers with active OpexBudgets.

New Property Summary Page

A refreshed property summary experience. You can now see Compliance, Maintenance, and Inspection counts directly on the summary page, view Net Operating Income alongside rent and outgoings, and tap contacts to call or email directly.

Webinar: The Product Quarterly

The Product Quarterly is our live, every-quarter look at what's new in Re-Leased and what's coming next. We'll walk through the latest releases, share where the roadmap is heading, and answer questions live.

Region	Date	Time	Register
US & Canada	Monday 6 July	2pm PDT / 4pm CDT / 5pm EDT	Register here
UK & Europe	Tuesday 7 July	9am BST / 10am CEST	Register here
Australia & New Zealand	Tuesday 7 July	1pm NZT / 11am AET / 9am AWT	Register here

2 months ago

April Product Update

🧪 Beta Testing

Chat with Credia: a smarter way to work across your portfolio

Available now in beta for Credia Plus customers.

Credia Advise just got a major upgrade. Ask complex questions across your portfolio, all in one conversation. Credia now works through your question step by step, finds what you need, and can take actions on your behalf, with your approval before anything is saved.

Not sure where to start? Just ask Credia "What can you do?" and it will walk you through.

To enable: click the [?] icon in Re-Leased, select Available Betas, scroll to New Credia Experience, and click Enable.

Budgets Hub: Track every budget across your portfolio from one page

Available now in beta.

You can now see all your budgets in a single view, no more navigating property by property to check on budget status. The new Budgets Hub brings together every budget across your portfolio with status summaries, outstanding allocation counts, and flexible filters. Spot which budgets are still in draft, which have been reconciled, and where allocations are outstanding, all from one page.

💸 Accounting

Approval Workflows: new conditions available

Approval workflows now support two new condition types:

Owner Contacts: select specific owner contacts so you have better visibility over different owner requirements
Chart of Accounts: select specific COA codes, making it easier to choose what kind of invoices need to be approved

Stack these with your existing rules for far more granular control over what gets approved by whom.

Service Date Ranges

Allocate costs accurately across budget periods using service date ranges. If you've previously been using single service date, you'll have access to ranges immediately. To enable for new use, head to Company Settings under the Invoicing section.

Consolidated Tenant Invoicing

Combine charges across multiple tenancies into a single tenant invoice. Less admin overhead for you, less invoice clutter for tenants with multiple agreements.

🏠 Tenancy Management

Migrate fixed-term tenancies to rolling terms (UK only)

Available now for all UK customers.

The Renters Rights Act comes into force on 1 May 2026. To help you stay compliant, we've launched a new tool that identifies your residential fixed-term tenancies and migrates them to rolling terms in line with the new requirements.

Skip the manual tenancy-by-tenancy review and get your portfolio ready in one structured workflow.

➔ Learn more about getting support

Contact Details page update

We've updated the Contact Details page to support our upcoming Additional People feature, which will let you store multiple contacts under a single record. As part of this update you may notice some changes to how you edit and save contact information. Your existing data remains fully intact.

Watch this space, Additional People is coming soon.

📊 Reporting

Property Owner filter, now consistent across reporting

For customers managing portfolios on behalf of multiple owners, you can now filter the following reports by one or more property owners:

Compliance Matrix, Tenancy Statement, Tenancy Summary, Tenancy Transactions, Events Report, Inspection Report, Property Analysis, Property Key Status, Current Rent vs Potential Rent, Rent Paid To Date, Vacating Tenancy Report, Profit and Loss Report, Maintenance.

Invoice Details (Report Builder), major update

The Invoice Details report now includes credit notes and payment data alongside invoices, plus a range of new optional columns toggled via the column picker.

A few things worth knowing:

The existing Amount paid/allocated column now includes both payments and credit allocations
The new Amount paid column (hidden by default) shows payments only
Credit notes can be included via the filters panel
New optional setting to show expenses/credits as negative amounts (on by default)

Filter Arrears Hub by Status

The Arrears Hub now has a Status filter dropdown alongside the existing Company, Property Manager, Owner, and Rule filters. Pick a status (e.g. Legal, Under Review, Payment Plan) and the list filters to just tenancies at that stage. The filter persists across all tab views and combines with other filters using AND logic.

A small but high-value improvement for anyone running a status-based arrears workflow.

🤖 A new way to get support

We've launched Re-Bot, our AI support agent, as the first stop for getting help inside Re-Leased. Click the [?] icon, select Chat with Us, and Re-Bot is ready to answer your question.

Most questions are resolved instantly. If Re-Bot can't solve it, your conversation is handed straight over to our Customer Support team, no ticket form, no waiting in a queue. We'll follow up by chat, email, or call as needed.

Upcoming webinar:

Join Re-Leased President Dai Williams and VP of Product Cody Bunea for a live webinar on making AI work in your real estate business. Get an honest look at what's working, what isn't, and what next.

Register for your region's session:

US & CA: 5 May, 2pm CDT / 12pm PDT / 3pm EDT
https://lnkd.in/eHjeweRA

UK & EU: 6 May, 9am BST
https://lnkd.in/eS5JWeYr

AU & NZ: 6 May, 12pm NZT / 10am AET
https://lnkd.in/ePv3scv7

3 months ago

March Product Update

🧪 BETA TESTING

Tenant Portal (open beta)

Your tenants can now self-serve through a new web-based portal, with no app download required. The Tenant Portal lets tenants log maintenance requests, view and pay invoices, access documents, and manage compliance, all from any browser.

You can opt in from your account settings. The portal is included in all plans.

→ Learn more

Consolidated Tenant Invoicing (open beta)

You can now defer direct on-charges, utility meter charges, and manual charges to your tenant's next rent invoice instead of generating separate invoices. Charges accumulate as "pending charges" on the tenancy and roll onto the rent invoice automatically when it generates.

This means fewer invoices for your tenants and less administration for your team.

→ Learn more

💳 RE-LEASED PAY

NZ Direct Debit is live

If you're a Re-Leased Pay customer in New Zealand, your tenants can now pay invoices via Direct Debit from any NZ bank account. Tenants can also set up recurring Direct Debit mandates so rent is collected automatically.

Direct Debit is enabled by default for NZ Pay accounts, so there's nothing you need to configure. Fees are 1% + $0.40 NZD per transaction, capped at $4.00 NZD. Clearing time is 2 days.

Copy KYC details across companies

If you manage multiple companies in Re-Leased Pay, you can now copy verified Know-Your-Customer (KYC) details from one connected account to another during bank account setup. This saves you from re-entering the same business and ownership information for each company. Bank account details and other sensitive data are excluded from the copy.

✨ CREDIA AI

Smarter expense invoice processing

Two improvements to how Credia handles expense invoices:

Multiple payment reference candidates: Credia now extracts all reference numbers from an invoice and surfaces them in a labelled dropdown on the Payment reference field (Invoice No, Payment Reference, BPAY CRN, etc.). Select the right value in one click instead of manually retyping.
Auto-detection of tax inclusive/exclusive: Credia now analyses invoice content to determine whether amounts are tax inclusive or exclusive, and sets the line amount type accordingly. Previously this defaulted to tax exclusive, requiring manual correction. If Credia can't determine the type with confidence, it falls back to your default setting.

Custom Rules now apply to single line invoices

Credia custom rules that define line item descriptions now apply to single line invoices automatically, not just multi-line. If your invoice matches a custom rule, the description is applied and a banner confirms it. You can still override manually.

🧾 ACCOUNTING

Owner Fees enhancements (non-trust accounting customers)

The Owner Fees page now includes a Fee Name multi-select filter and a new slide-out filters panel with Company, Status, and Owner Tag filters. Fee rules also now have an Invoice State setting that lets you control whether invoices are created as "Awaiting Approval" or "Approved".

Invoice Approval Workflows: Fallback approvers

If you use Property Manager or Facilities Manager approval steps in your invoice approval workflows, you can now set a fallback approver for invoices that don't have a property assigned. Previously, these invoices would skip the approval step entirely. Now they're routed to your chosen fallback approver for review.

📋 TENANCY / LEASE MANAGEMENT

New "Is Residential" indicator on Tenancies

A new field on your tenancies now indicates whether each tenancy is residential. For existing tenancies on Residential properties, this has been set automatically. For tenancies on Mixed, Agricultural, or Commercial properties, you'll be prompted to confirm when editing.

This is part of our preparation for the UK Renters' Rights Act (RRA), which comes into effect on 1 May 2026. From 1 April, a bulk migration tool will be available for UK customers to convert fixed-term residential tenancies to rolling terms. We'll share more details as the tools become available.

🏢 PROPERTY MANAGEMENT

Utility Meters Hub

You now have a single view of all utility meters across every company and property in your portfolio. The Utility Meters Hub lets you view reading history, add new readings, generate invoices, and archive meters, all without navigating property by property. You can also import bulk readings and one-off charges via spreadsheet.

→ Learn more

Consolidated Budget Certificates and Statements

If you have tenants occupying multiple areas within a budget, they now receive a single consolidated certificate and statement instead of separate documents per area. Both the certificate and statement download modals include a Combined Areas / Separated Areas option, with Combined Areas as the default.

→ Learn more

Catch up on everything we've shipped this quarter. Watch the Product Quarterly webinar recording:

4 months ago

February Product Update

Credia AI

Credia Extract: Lease Creation

Turn your lease documents into live records in Re-Leased, automatically.

Credia Extract reads your lease documents and creates tenancy records directly in Re-Leased, pulling key terms, dates, and financial details without manual data entry. Upload a lease PDF, review the extracted data, and save it as a live record in seconds.

Available to all Credia Plus customers. Learn more →

Accounting

New Quarterly and Monthly CPI Index Support (Australia)

Following changes to how the Australian Bureau of Statistics publishes CPI data, Re-Leased now supports updated new Quarterly Index numbers, based on three-month average of monthly indexes and monthly CPI index numbers for rent reviews. The new monthly option pulls CPI data from April 2025 onwards directly from the ABS website.

What this means for you: How a CPI rent review is performed may change depending on the CPI index referenced in your lease document. Customers can select Australia post Nov 2025 from the Country drop down for quarterly index figures on the new calculation methodology provided by ABS, Table 17 or Australia pre Nov 2025 for the previous methodology (which will no longer be updated). Customers may also choose monthly CPI.

For full CPI reference data, visit the ABS website.

Export to PDF for Budget Details

Export your entire budget view as a landscape PDF in one click. The Budget Details page now includes an Export to PDF button, covering all areas, accounts, schedules, and allocations. No more copying data or taking screenshots to share budget snapshots for stakeholder reporting, meetings, or audits.

Learn more →

Property Tracking Defaults

You can now set multiple tracking category defaults per property, so the right categories are automatically applied when generating invoices, outgoings, instalments, late fees, management fees, and budgets. Less manual tagging, fewer errors.

This update also extends full tracking support to Xero, bringing it in line with our other ERP integrations. If you're a Xero customer, you've already been migrated and your existing tracking settings have been carried across.

Available to all customers on connected and standalone accounting. Learn more →

Re-Leased Pay

NZ Direct Debit (New Zealand)

New Zealand Re-Leased Pay customers can now accept direct debit payments from tenants. Previously, NZ was limited to credit card payments only. Direct debit gives tenants a lower-cost payment option and supports recurring payment setups for more predictable cash flow.

Direct debit has been automatically enabled for all active Re-Leased Pay customers in New Zealand. If you'd prefer not to offer this payment method, you can disable it in your Pay settings.

Learn more about Re-Leased Pay →

Upcoming Webinar: The Product Quarterly

Join Kah Chan (Director, Product) and Sam Saga (Product Manager) for The Product Quarterly.

In this webinar, you'll:

Discover recent updates, including Credia Lease Extraction, bank account approvals, and concession enhancements
Get a preview of what's driving the product roadmap this quarter
Get a first look at upcoming features and improvements
Join a live poll and Q&A, so you're part of the conversation

North America
Monday 16th March
2pm PST | 3pm MST | 4pm CST | 5pm EST
Register Here

Australia / New Zealand
Tuesday 17th March
11am NZST | 9am AEST
Register Here

Europe / UK
Tuesday 17th March
9am GMT
Register Here

5 months ago

January Product Update

🧪 BETA TESTING

To enable betas you would like to try, select the help icon (?) in the top right when logged into Re-Leased and click Available Betas.

Credia Plus: Lease Extraction
beta testing

This highly anticipated feature is now available in beta for Credia Plus customers.

Credia Extract transforms manual lease setup into a fast, AI-assisted workflow by automatically extracting key information from an existing lease document to create a live record in Re-Leased. This update will significantly reduce manual data entry and speed up the tenancy set up inside Re-Leased.

Bank Account Approvals
beta testing

Bank account changes can now require approval before becoming active.

When bank account details are added or updated on a contact, changes are held in a pending state until approved by an authorised user. Each change is logged with a full audit trail showing who made the update and who approved it.

This added layer of verification helps reduce the risk of payment fraud and accidental errors when managing sensitive financial information.

Bank Account Approvals is available in beta for Pro customers.

Sequential Numbering
beta testing

Sequential Numbering is now available in open beta for standalone and trust/client accounting customers.

You can now configure custom sequential numbering for income invoices and credit notes, including custom prefixes, automatic increments, and number padding. This gives you greater control to meet internal audit requirements and regional compliance standards.

For UK customers, sequential numbering can also be applied to payment requests and VAT receipts, helping maintain consistency across financial documents.

Learn more about Re-Leased Pay ➔

💳 RE-LEASED PAY

Invoice Payment Recognition
improvements

You now have more control over when invoices are marked as paid.

Instead of invoices being marked as paid immediately when a tenant makes a payment, you can choose whether payment status updates when the tenant pays, when funds are received, or when payments are reconciled. This allows payment status to better reflect cleared funds and align with trust accounting and regional compliance needs. Read more here.

Default Payment Account
improvements

If you use multiple Re-Leased Pay accounts, you can now set a default payment account per company.

This makes it easier to control where payments are routed and supports phased rollouts, pilots, or selective enablement of Pay Online across your portfolio. Read more here.

🧾 EXPENSE INVOICE PROCESSING

Expense Invoice Processing will soon replace Bulk Invoices.

This month, we’ve made several updates to ensure the new workflow supports the same day-to-day tasks customers rely on today, while also making invoice processing faster and more streamlined. If you haven’t already, we recommend starting to use Expense Invoice Processing ahead of the Bulk Invoices workflow being sunset.

Learn more about this new workflow ➔

Copy Details to the Next Invoice
improvements

Processing batches of expense invoices is now faster. A new toggle allows users to copy invoice details to the next invoice during manual processing, reducing repetitive data entry and speeding up high-volume workflows.

Complete Maintenance Tasks Inline
improvements

You can now complete linked maintenance tasks directly from the invoice processing screen. Status updates happen in real time, reducing unnecessary navigation and saving time.

Attachments During Invoice Processing
improvements

Attachments can now be added while creating or editing an expense invoice. Upload receipts, contracts, or supporting documents during processing to keep records complete and accurate from the start.

🏢 OPERATIONS

Base Year Concessions in Budgets
improvements

You can now model and manage base year concession structures directly within budgets. This improves accuracy for leases commonly used in North America and Australia.

Automated Arrears Notices
New feature

Arrears correspondence can now be automated.

Instead of manually reviewing overdue invoices and sending notices each day, Re-Leased automatically checks for invoices in arrears and sends notices to tenants that meet your configured criteria. This reduces manual effort while maintaining consistent arrears management.

Document Sensitivity Labelling
New feature

You can now label documents as Confidential, Restricted, or Public.

Apply colour-coded indicators, filter documents by sensitivity, and control who can view or download sensitive files — making it easier to manage access and protect important information.

🏦 TRUST ACCOUNTING

Automatic Tenant On-charge Invoices for Expense Instalments
New feature

You can now automatically generate tenant income invoices when creating expense instalments.

Enable an on-charge option when setting up an instalment template for a tenancy, allowing Re-Leased to automatically create a corresponding tenant invoice for each expense instalment. Invoice status, income account, and due date can be configured once in the template, with the option to copy attached documents to tenant invoices and hold expense invoices until the tenant on-charge has been paid.

Multi-Property Owner Ledgers + Owner Statements
New feature

Manage owner funds across multiple properties without the complexity of separate ledgers or inter-ledger transfers.

Owner ledgers can now be assigned to multiple properties, allowing funds to be shared where appropriate and enabling consolidated owner statements with clear, property-level breakdowns. This simplifies fund management while maintaining detailed, transparent reporting using the Balances owner statement format.

🔗 CONNECTED ACCOUNTING

Multi-Company Contacts for Xero
New feature

Contacts can now be shared across multiple companies, simplifying supplier management and supporting more scalable, multi-entity workflows.

You can now Subscribe to our Product Updates!
Simply scroll up to the top of the page and click the Subscribe to Updates button to start receiving Re-Leased product updates directly to your inbox!

7 months ago

November Product Update

🧪 BETA TESTING

To enable betas you would like to try, select the help icon (?) in the top right when logged into Re-Leased and click Available Betas.

Microsoft Dynamics 365 Integration
beta testing

We’re excited to officially welcome Microsoft Dynamics 365 to our suite of connected accounting integrations in an open beta.

Customers using Dynamics 365 Business Central can now request access to the beta by contacting our Support team. Once enabled, you’ll be able to connect your accounting system to Re-Leased and streamline your operational workflows.

Expense Instalment Templates
beta testing

Expense Instalment Templates are now available in an open beta, giving you a far easier way to manage large expenses paid over multiple periods - such as council rates, insurance premiums, and long-term maintenance contracts. Instead of manually creating recurring entries, you can now build a template that structures the instalments for you.

For UK customers, we’ve also added the ability to automatically calculate an owner’s share of these expenses during vacant periods, ensuring costs are allocated fairly and accurately based on occupancy.

Full guidance is available in our updated help articles:
➔ Managing Expenses with Installment Templates
➔ Calculating Owner Costs for Expense Installment Vacant Periods

Automated Arrears Notices
beta testing

You can now automate your daily arrears correspondence with the new Arrears Notices in open beta. Once enabled, the system will automatically check for overdue invoices at 3pm local time each day and send arrears notices to any tenants who meet your criteria. It uses the same logic as clicking “Complete” in the Arrears Hub - just without the manual work. This is a great way to ensure arrears notices go out consistently, even when your team is busy.

🏢 TENANCY MANAGEMENT

Enhanced Concessions for Budgets
improvements

You can now apply concessions at the budget, schedule, or chart-of-account level, giving you much more control when managing complex tenant arrangements.

Five concession types are now available:

Cap: Maximum amount a tenant will be charged
Collar: Minimum amount the tenant must pay
% of rent: Calculated as a percentage of tenant's rent
Fixed amount: A set dollar amount
Included in rent: Cost covered by rent

A refreshed, Vue-powered concessions page streamlines setup, including during budget approval, with automatic calculations and improved allocation workflows. These enhancements also flow through to budget approvals, owner contributions, area reconciliations, and certificate reporting.

Smarter Tenancy Statement Emails
improvements

Tenancy statements will now automatically skip tenants who have no outstanding invoices, helping reduce unnecessary email noise and keeping communication meaningful. If a blank statement is still sent (for example, if you choose to override the default), the email now includes a clear message confirming there are no outstanding invoices. You’ll also see a new “Skipped” status in your reporting so it’s easy to track which tenants were intentionally excluded.

📒 ACCOUNTING

Dedicated Bank Accounts Page
New feature

We’ve launched a new, dedicated page for managing bank account information. Bank details have now been moved out of the Contact Details page and into their own workspace, giving you a much clearer and more consistent place to view and update this information.

Link Work Orders Directly to Invoices
New feature

You can now link invoices directly to work orders, making it easier to track maintenance-related costs in the way that best matches your operational workflow. When processing an expense invoice, the “Link Maintenance” search will now return both maintenance tasks and work orders, allowing you to choose the option that reflects how your team manages maintenance.

Everything remains connected behind the scenes — including parent tasks in Maintenance Hub — so you don’t need to worry about reporting or downstream impacts.

Manually Edit Tax Amounts on Expense Invoices (Trust Accounting)
improvements

To help with rounding discrepancies between Re-Leased and creditor invoices, Trust Accounting customers using the new invoice processing flow can now manually edit tax amounts on individual line items. By clicking “Edit Tax,” you can match the exact value shown on the creditor’s invoice, ensuring totals align perfectly before approval.

Multi-Property Owner Ledgers and Consolidated Owner Statements
New feature

We’ve introduced multi-property owner ledgers, making it significantly easier to manage funds for owners with more than one property. Instead of juggling separate ledgers and inter-ledger transfers, you can now assign multiple properties to the same ledger and manage funds centrally. This also enables cross-subsidisation when one property is performing better than another — such as during periods of vacancy or renovation.

Consolidated owner statements now provide a clear, property-by-property breakdown using the Balances statement format, giving both you and your owners a much clearer view of performance across the portfolio.

Learn more about custom rules →

8 months ago

October Product Update

✨ Customer Love Sprint ✨

In October, our product teams stepped back to focus on the updates that matter most to you – shaped by your feedback, questions, and wish lists. Get the full rundown of the enhancements made → Customer Love Sprint, October 2025.

✨ Credia AI ✨

Insurance import and verification
New feature

You can upload insurance policies for suppliers, tenants, and properties and let Credia Extract classify and link them to the right record. For tenancy and lease policies, Credia checks requirements and flags mismatches for review using Verify with Credia, which speeds up compliance checks and reduces manual effort.

Compose emails in Correspondence
improvements

Correspondence with Credia now supports composing new emails in addition to replying. You can choose which connected email account to send from and save important messages directly to the relevant record, which keeps communication organised and easy to trace.

Access any mailbox folder
improvements

Credia can process emails from any folder, not just the Inbox. This ensures important information is captured even when messages are auto-filed or routed into custom folders.

Full email thread processing
improvements

When emails are forwarded into Re-Leased, Credia reads the entire conversation, not just the latest message. Contact details, maintenance tasks, and other actionable information are captured with full context so nothing is missed.

Faster intake with drag and drop
improvements

Attachments can now be added by dragging and dropping files into the email. This small change makes high-volume processing faster and more fluid.

✨ Tenancy Management ✨

VAT Groups (UK)
New feature

VAT Groups simplifies VAT code selection across UK portfolios. Define a hierarchy once and the correct VAT code is applied automatically to invoices, which reduces manual entry, improves consistency, and supports cleaner tax reporting. This feature is available to UK customers.

Job Titles for Contacts
improvements

Contact records now include a job title field. You can record, display, and search by job title so teams can identify the right person quickly for approvals, maintenance, and other workflows.

✨ Accounting Integrations ✨

Sage Intacct enhancements
improvements

Order Entry and Purchasing support: OE and PO invoices and credit notes sync automatically from Intacct to Re-Leased with correct payment allocation, tracking categories, transaction definitions, and tax settings. Keeps revenue recognition in sync without rekeying.
Faster onboarding: Setup now loads only essential mapping fields such as contacts, tax codes, and accounts, so configuration is faster from the first step.
Open in Intacct: Jump directly from a Re-Leased invoice to the matching record in Sage Intacct to cut cross-system searching.

QuickBooks Online Deeper Tracking
improvements

QuickBooks Online now supports multiple tracking categories such as Classes and Locations at both transaction and line level with full two-way sync for invoices, bills, credit notes, and expenses. We have migrated historical single-category data to the new multi-category structure, unlocking multi-dimensional reporting for complex portfolios and bringing QBO in line with our Xero, Intacct, and NetSuite integrations.

Smarter Sync Error Handling
improvements

Grouped Sync Errors: Sync errors are way less overwhelming now. Instead of seeing 50 identical "contact not found" errors, you'll see one representative error with a button saying "View 49 similar errors." Expand if you need details, collapse to stay focused on the big picture.

Navigate to Root Cause: Even better - when a payment fails because an invoice hasn't synced yet, or an invoice fails because of a missing contact, you can now click directly from the error to the source issue. No more hunting through sync results trying to find what broke first.

✨ Trust Accounting ✨

Withhold Payments
New feature

Property managers can now withhold payment on expense invoices that are being disputed or require further review. When an expense invoice has payment withheld, it cannot be selected during the disbursement process, preventing accidental payment while issues are being resolved.

9 months ago

September Product Update

✨ BETA TESTING ✨

To enable betas you would like to try, select the help icon (?) in the top right when logged into Re-Leased and click Available Betas.

Expense Installments is now available in Beta

Create templates that automatically generate invoices according to predefined schedules, eliminating manual invoice creation for multi-payment expenses. The system calculates individual installment amounts, tracks coverage periods, and maintains complete audit trails.

✨ CREDIA AI ✨

Create Custom Rules

Credia’s Custom Rules let you personalise AI-generated content in Re-Leased by defining clear instructions and examples. This ensures generated text matches your preferred tone, style, and formatting across emails, maintenance descriptions, notes, and reminders.

✨ IMPROVEMENTS TO EXPENSE INVOICE FLOW ✨

Consolidate Line Items in Invoices [Credia Plus]

You can now merge all invoice lines into a single summary line with an AI-generated description - this is ideal for customers who want high-level, cleaner owner statements.

Notes Available in the Process Expense Invoice Flow

You may recall we replaced the old Bulk Expenses flow with the new Process Expense Invoices experience. A favourite from the old flow was seeing Property and Lease/Tenancy notes while processing, so to achieve feature parity we’ve built Notes into the left-hand preview.

Now you can reference the right company, property, and lease/tenancy notes as you code, split lines, and submit - no context switching. Available to all customers (choose which note types appear in Settings).

Learn more about integrating Xero →

Customise Your Billing Group Forwarding Email [Credia Plus]

On request, Re-Leased Support can replace the long auto-generated billing group address with a short, recognisable email aligned to your trading name - improving supplier adoption and reducing misrouted invoices.

Self-serve editing isn’t available yet, but you can reach out to your Account Manager or open a support ticket →

✨ ACCOUNTING ✨

Re-Leased Pay now Integrates with Xero

Re-Leased Pay now works hand-in-hand with Xero, so a Re-Leased Pay payout can be matched to the right set of invoices in a couple of clicks. You see clear payout details in Re-Leased, reconcile in Xero, and finish month-end faster with fewer errors.

Learn more about Re-Leased Pay →

Enhanced Owner Fee Invoice Communications

We've supercharged your owner fee workflow with powerful new email capabilities. You can now send multiple fee invoices to owners simultaneously using our new bulk email feature, complete with fee schedule attachments. The enhanced interface includes visual tracking to show which invoices have been sent.

Key Benefits:

Bulk email multiple invoices with one click
Optional fee schedule PDF attachments
Visual sent/unsent status tracking

✨ TENANCY/LEASE MANAGEMENT ✨

Rent-free Periods

You can now capture Rent-Free periods according to your tenancy/lease agreements and generate $0 invoices whilst forecasting rental income.

Choose your calculation basis (Original Term, Right of Renewal, or Lease Break), see instant impact on the Billing Timeline with clear statuses, and generate one-off invoices that align to rent-free dates.