NEW FEATURE Re-Leased Pay: Flexible processing fees

You now have flexibility in your pocket on who and how Re-Leased Pay fees are charged. View the processing fees for Re-Leased Pay transactions and use percentages to determine how much of the fee you will consume or what percentage to pass on to your tenant. The processing fees can be configured either during the initial setup of Re-Leased Pay or after the fact via Settings.

IMPROVEMENTS  Eight decimal places on Rent Review calculations

Perform rent reviews with higher accuracy. For example, percentage-based increases such as CPI changes now support eight decimal point figures. This increase in decimal place applies to both individual and bulk rent reviews.

improvements  Insurance Types are now set at a Group level

You no longer need to replicate the same Insurance Types across all companies in a Group. Instead, we've merged these into one master list managed at the Group level, making it easier to keep records up to date and report on them.

 

improvements Overpayments syncing from Xero

For all our Xero customers, Overpayments created or edited in Xero on or after January 1st 2022, are now syncing to Re-Leased. Users don't need to do anything, and the overpayments automatically start coming across with their usual sync.

improvements  Showing Ledger Balances in Disbursements

See important information at a glance. All Trust Accounting/Client Accounting users can view owner ledgers and balances in a disbursement. Click the down arrow on the left-hand side of the owner name to reveal ledger balances.

Improvements  The increased character limit on Maintenance Comments

Don't leave any details with the increased character limit on comments. The old character limit (350) on comments was too small - so we've bumped this up to 1500 and added a dynamic counter to the interface to help you see when you're running out of characters.

improvements  Messaging on Budget Lock Dates

So you have more clarity at a glance, you will now see a more detailed message explaining the Budget Lock Date controls. This is to provide greater clarity & ensure customers understand what the Budget Lock does. 

beta testing Xero Prepayments syncing to Re-Leased

Following the work to enable Xero Overpayments to sync to Re-Leased, we've started a Beta testing programme to allow Xero Prepayments also to sync across.

beta testing  Custom Tenancy Schedule reports can now be saved & re-used

Save valuable business time by seeing the information you need when need it by building, editing and saving custom reports in the upgraded Tenancy Schedule report. 

We've been working hard to enhance the usability and legibility of Re-Leased, and as a first improvement, we have some minor but exciting visual updates coming soon.

improvements Button Update 

You will notice that the primary action on updated pages will stand out more visually, and your main actions have been re-positioned as we make every section consistent. Primary buttons will now be on the top right-hand side of your screen, as shown in the image below. We didn't do it all at once, so this will be ongoing in the short term, starting with the Property pages.

Improvements Text sizes tidy up

To improve the readability of content across the platform, we are tidying up text sizing. The text sizing changes will also be a careful ongoing rollout but do let us know if you spot anything untoward.

Improvements Search by Suburb and Town/City

To make it easy to find and count geographically grouped properties, you can now search by suburb or town/city in the text search field on the main properties list page.

Improvements More control of your documents related to maintenance.

Reduce clicks and friction when you need to view or adjust documents related to maintenance work. You can now preview, rename, delete or download a document directly from the task.

improvements Clickable custom reference fields

Reduce the friction of navigating between Re-Leased and external services by adding a URL link into a Property or Tenancies/Leases Custom Reference field. This field is now clickable and will open up a new tab with the URL. Especially handy if you have document storage outside of released or for a company website. 

BETA TESTING Supplier's insurance policies can now span multiple contacts

We're enabling a Beta group of customers the ability to add Multiple Contacts to a Supplier's Insurance Policy. If you use preferred suppliers across multiple companies in Re-Leased, insurance policies attached to those suppliers can now span over contacts with one click. 

IMPROVEMENTS Suspense ledger tasks can now be resolved to an invoice of a higher value.

Example: A suspense amount of $10 can be directly resolved against an invoice with a balance of $20 without manually processing a $10 payment against the invoice before resolving the suspense amount.

IMPROVEMENTS The Allied Irish Bank payment file type is now available for Ireland Trust Accounting companies at the end of a disbursement.

beta testing Show owner ledger balances in disbursement

We are currently testing an improvement that lets you easily view owner ledgers and balances in a disbursement, so you don't need other tabs open to check the owner's balances. 

You can use the Tenancy Schedule report for a range of essential business activities such as reporting back to owners, bank or insurance loans, performance assessments, board reporting, internal portfolio reviews and more. However, with this list of use cases, you need different information displayed differently, which can cause pain and frustration.

It's time to welcome in the new and improved Tenancy Schedule report 👈

Save valuable business time by seeing the information you need when needed by building, editing and saving custom reports in the upgraded Tenancy Schedule report. 

So what's new?

• More readable reports with a beautifully designed user interface
• Customisable layout with simple (but powerful) filtering and the option to add/remove, and re-order the columns shown. 
• Prompts to fill in gaps where data is missing (Hello, complete reports)
• Reduce friction in the future by saving your custom report. The saved custom reports appear listed with your chosen name & description under the base report. 

This is just the first release of the new tenancy schedule reporting functionality inside Re-Leased. We will continue adding further improvements in the future, including exporting to Excel and PDF and some additional data starting with Security Deposits. So keep an eye out for these exciting updates 👀.

To access the new Tenancy Schedule report early, use the option in the reports hub with the name 'BETATenancy Schedule'.  

Each transaction processed through Re-Leased Pay has transaction fees associated with it.

With our Processing Fees configuration found in Re-Leased Pay Settings, you are now able to configure the allocation of these fees between customer and tenant at a company level 🎉

New feature 

Introducing the tool for changing 'late paying tenant' behaviour - If they won't change, why not tap into a secondary revenue stream 🤷‍♂️

Painful arrears, everyone's nightmare! You send a reminder, don't hear back, send a follow-up, some more time passes, and then you decide it's time to charge the tenant a late fee, so you begin the manual process of calculating the late fee invoice and sending it to the tenant. Until now!

Now you can generate, charge and manage late fees on tenants with arrears inside the Re-Leased system.

Phase 1 of our new Late Fees & Interest Calculator includes: 

Late Fees Calculator -  Complete flexibility on how you decide to generate late fee charges however they are outlined in the lease. (i.e. by %, flat fee, grace periods and more). 

Late Fee Hub - A holistic view of all activity in the Late Fees hub, so you have everything you need to maintain cash flow for your portfolio.

Why wait? Jump into your Re-Leased account and begin generating late fee invoices for your tenants today.

🥳 This update is equal parts exciting as it is important 🥳

After listening to amazing feedback from our customers, we went and started building what we believe is a refined Owner Statement that you and your clients will love. There are two elements that we're excited to update you on - the reformatting of new Owner Statements, and the ability to hide owner details on Owner Statements.

Reformatting of new Owner Statements

First there are a couple of short steps you will need to take to ensure your banner/logo images appear professionally on your new statement and give it the face lift it so deserves. You will need to take these steps before July 7th otherwise it will update automatically.

To make this process as easy as possible we have made a short 2min video that you can follow along with or if you prefer you can follow the steps bellow.

1. Navigate to your Company Settings page
2. Under the 'Communications' menu, select New Owner Statement Options
3. Select your logo alignment, and upload your logo using the button provided
4. Select Save. You will then be redirected back to your Settings page

For more information about the reformatting of Owner Statements you can go through our knowledge base article here.

You can now preview uploaded documents inside the Re-Leased platform without having to download them. Simply click the magnifying glass icon next to an uploaded document to open the file. Once you have finished just click the exit button on the top right to resume your mission.