October tackled the work that usually lives in spreadsheets. You can now charge turnover rent inside Re-Leased, update tenancies from signed amendments with Credia, and approve budgets in bulk. The Property Summary page also has a new look.

✨ BETA TESTING ✨

Exciting new features are coming to Re-Leased soon! Here's your chance to beta-test them before the official launch and get a sneak peek of what's coming in the months ahead. Navigate to the ? mark symbol in the Re-Leased platform, and click Available Betas to enable available beta testing options for your company.

• beta testing Charge turnover rent based on tenant sales - available to all customers
• beta testing Credia Extract: Lease Amendments & Credia Lease Amendments Rent Reviews (please enable both betas to test the full Credia lease amendments experience) - available to Credia Plus customers only
• beta testing Budget Importer + Budget Bulk Approval + Budget Concession Import (please enable all three betas to test the full budget and concession import and approval experience) - available to customers using Budgets by Area
• beta testing Customise your own property roles- available for Pro and Enterprise customers only
  
  

🧾Accounting

improvements
See budget impact as you process expense invoices
Each line on the Process Expense Invoices screen now shows whether it's Within budget, Over budget or Non-recoverable, replacing the previous Budget chip. Select a chip to open the Budget check window, which shows the budgeted, actual, and remaining amounts, plus this line's contribution for each schedule. It's there to guide you and never stops you from approving or submitting an invoice.
Learn more →

improvements
Import credit notes as already approved
The credit note import template now has a Status column, so each credit note can be created as Draft, Awaiting Approval or Approved, and one file can mix all three. Instead of importing a large batch and then approving it page by page, you can bring credit notes in already approved and skip that step entirely.

🔄 Accounting Integrations

improvements
Import invoices with all your tracking categories
Invoice imports now support every tracking category you use in Xero, QuickBooks Online, NetSuite, Sage Intacct or Dynamics 365 Business Central. When you download the invoice import template, it's built for your account, with a column for each tracking category on every line item and dropdowns of your own values, so typing errors won't stop your import. If you add a tracking category or connect a new accounting system, download a fresh template.

improvements
Sync multiple companies at once, now for everyone

Following last month's gradual rollout, you can now select multiple companies from the Accounting Integrations Overview and sync them all at once, across all providers and regions. Companies are queued, with an hourglass next to Last Sync while they wait, and rows update when you refresh. Companies with connection or onboarding issues can't be selected until those are resolved.

💻 Web Portals & Apps

improvements
Resend expired Tenant Portal invites in bulk

You can now resend expired Tenant Portal invitations in one go, instead of one at a time. In your Tenant Portal settings, select the invites with an Invitation Expired status, then choose Bulk Actions > Resend Invitation. Each contact receives a new invite and their status changes to Invited, making it easier to get more tenants onto the portal.
Learn more →

You can now Subscribe to our Product Updates!
Simply scroll up to the top of the page and click the Subscribe to Updates button to start receiving Re-Leased product updates directly to your inbox!

Do you have a question in mind? Reply to this update, talk to your Account Manager, or suggest an idea for our roadmap.

We'd love to hear from you.

_____________________________________________________________________________________________

✨ BETA TESTING✨

Exciting new features are coming to Re-Leased soon! Here’s your chance to beta-test them before the official launch and get a sneak peek of what’s coming in the months ahead. Navigate to the ? mark symbol in the Re-Leased platform, and click Available Betas to enable available beta testing options for your company.

• beta testing Add your own charge types to rent and outgoings
  Available to: All customers
  Rent and outgoings templates are no longer limited to two charge types. You can add your own charge types, such as promotion levies, insurance or parking. Custom charges show as separate lines on the Tenancy Summary, Rent Summary and Tenancy Schedule/Rent Roll report, which keeps rent and outgoings totals accurate for rent reviews and budget approvals. Learn more →
• beta testing Turn lease clauses into rent review dates
  Available to: Credia Plus customers
  Lease extraction can find rent reviews again. The Rent Review Agent reads your lease clause by clause, finds the rent review wording and turns each rule into review dates. It runs in the background after extraction finishes. You can check its results in the lease extraction wizard alongside the rest of the extracted data. 
• beta testing Clear unallocated expenses from one screen
  Available to: All customers using budgets
  The new Expense to Schedule tab in Budgets Hub brings unallocated expense lines from your eligible budgets into one place. Filter by company, property, budget or status, then allocate or split expenses and save them in one go. Credia Plus customers also get suggested schedules. You’ll need the create invoices permission to save changes. Changes are only saved for the current session until you save.
  Learn more →
  
  

✨ Credia AI ✨

improvements
Credia in your inbox 
We’ve rebuilt My Inbox to make working through tenant emails easier, with Credia now docked alongside your inbox. When you open an email, Credia automatically pulls in the related property, tenancy and contact, so you can quickly take action without switching screens. Log a maintenance task, note, reminder or work order with details pre-filled, or reply to the tenant directly from the panel.

Credia Plus customers can also turn attached insurance certificates or invoices into records, or ask Credia what the related lease says and get the relevant clause back in the panel.
Available to: Customers using Credia (attachments and lease questions need Credia Plus)
Learn more →

🎉 Introducing a faster, easier Arrears Hub 🎉 

New feature
We’ve rebuilt the Arrears Hub to make managing overdue accounts faster and easier. You can now select all tenancies matching your filters across every page, with up to 400 rows displayed at once,  removing the previous 20-tenancy limit.

The reminder workflow has also been redesigned so you can select tenancies, customise reminders in bulk or individually, and see exactly how many reminders will be sent before you send them. You can also fix missing contact details without leaving the workflow, with clearer error messages and improved filters and search to help you find the right tenancies.
Learn more → 

🏢 Property Management

improvements 
Choose who can manage tags
You can now control who can create, rename and archive tags, helping keep your tags consistent for compliance and filtering. Find the new permission under Maintain User Roles > Settings permissions. It’s enabled for all existing users by default, so nothing changes unless you update a role. Turning it off prevents users from adding or managing tags across Re-Leased, including on maintenance tasks, contacts, properties and documents.
Learn more →

📋 Tenancy & Lease Management

improvements 
A new Property Summary experience 
The Property Summary page has been refreshed with a cleaner experience, new features and improved performance, making it easier to get an overview of your property and take action. You can now see key events and arrears at a glance, view updated tenancy cards, and jump directly into Compliance, Maintenance and Inspections. Key Contacts is now People & Roles, with support for custom roles.
Learn more → 

improvements 
Raise fees as you create a tenancy 
You can now raise applicable fees as part of the tenancy setup, instead of doing it manually afterwards. The final step of the tenancy wizard shows each fee rule, including the fee type and calculated amount, so you can review and raise fees before completing the tenancy.
Available to: Trust accounting customers with the Can raise manual fees permission, and other customers with fee rules enabled.
Learn more →

🔄 Accounting Integrations

Sync multiple companies at once improvements 
You can now select multiple companies from the Accounting Integrations Overview and sync them all at once, instead of syncing each company individually. This works across all providers and regions. Companies are queued for syncing, with an hourglass showing while they wait. You can only select companies that are on the new integration engine and have no connection or onboarding issues. The update is being rolled out progressively, so availability may vary by company.

💻 Web Portals & Apps

improvements 
Make urgent announcements stand out in the Tenant Portal
Important announcements are now harder for tenants to miss. When you mark an announcement as Urgent, it appears as a banner on the Tenant Portal dashboard and the notification bell turns red. Simply select Urgent as the priority when creating an announcement.
Learn more →

improvements
Choose which maintenance tasks tenants can see
You can also now decide whether to share a maintenance task with your tenants in the Tenant Portal. Use the Share with tenants toggle in a task, or select several tasks and use Bulk actions to update them at once. All tasks are shared by default.

You can now Subscribe to our Product Updates!
Simply scroll up to the top of the page and click Subscribe to Updates button to start receiving Re-Leased product updates directly to your inbox!

Alternatively, do you have a question in mind? Reply to this update, talk to your Account Manager, or suggest an idea on our roadmap →
We'd love to hear from you.

🧪 Beta Testing

To enable any beta you'd like to try, select the help icon (?) in the top right when logged into Re-Leased and click Available Betas. We'd love your feedback.

Bulk On-Charge Invoicing & Linked Invoices

On-charge rules just got faster to act on:

• Bulk generate on-charge invoices or bulk defer to rent, no more clicking into each tenancy.
• Expense invoices now show their linked on-charge income invoices, and vice versa, so you can see what's been on-charged without changing screens.

🤖 Credia AI

Compliance Hub: Create with Credia

Adding compliance records is now quicker:

• Opens straight into bulk import with a shorter upload flow.
• A pending list shows what's queued, so you can leave it to extract and come back later.
• Low-confidence values are flagged, with a link to where each one came from in the source document.

Credia Plus: attention-required highlighting on bulk expenses (Credia Plus)

• Flags low-confidence invoice fields, so you know exactly what to check before approving.
• Click the Credia icon on any field to highlight where the data came from in the source document.

New filters on Process Expense Invoices (Credia Plus)

• New Upload date and Extracted property filters on the Pending and Processed tables.
• Narrow a long list down to just the invoices you're responsible for.

🧾 Accounting

Stronger controls for invoice approvals

Your approval workflow now works exactly as designed:

• Approving a step is restricted to the people named in it.
• A new optional setting requires a different approver at each step, so one person can't clear a whole chain.
• Ideal for strict compliance or audit requirements.

See on-charge recovery at the point of approval

• Confirm an expense invoice is on-charged correctly before approving it.
• A collapsible breakdown shows total recovered, tenancies on-charged and cost recovery %, with per-tenant detail when expanded.

See linked tasks and work orders on the approval screen

• Approvers now see the maintenance tasks and work orders linked to an invoice.
• Each card shows document type, reference, estimated value, supplier and creator, so you can check spend was authorised and matches what was ordered.

Rent Proration Calculation Settings (now available to all customers)

• Control how the daily rate is worked out when rent is prorated for a partial period.
• Five methods, including 30/360 (US) and 30E/360 (European).
• Applies at term start, expiry, rent-free periods and rent review, and any tenancy can override the company default.

Learn more → 

📋 Tenancy/Lease Management

Multi-company Bulk Rent Reviews

• Select and process rent reviews from different companies in a single batch.
• Multi-select Company filter, a Company column for mixed lists, and a Price Index Reference Table that groups by company so each can use its own index.
• Each review is still processed under its own company, so nothing gets cross-contaminated.

Learn more → 

🔌 Integrations

Tax amount overrides for Sage Intacct (Sage Intacct)

• Set an exact tax amount on expense invoice lines, not just a tax rate.
• Enter the figure from your supplier's bill and that exact amount syncs to the AP bill in Sage Intacct. Expense invoices only.

General Ledger Posting Date for Sage Intacct (Sage Intacct)

• New optional General Ledger Posting Date field on invoices and credit notes.
• Send a specific posting date to Intacct, removing the closed-period workaround. Leave it blank and nothing changes.

Tracking hierarchy for Connected Accounting (Connected Accounting customers)

• Parent-child tracking structures from your accounting system now display in Re-Leased, with indented dropdowns and the full path shown.
• A child option on an invoice line now matches a property configured against the parent at any depth, removing manual property selection.

Learn more → 

💳 Re-Leased Pay

Automate every invoice, not just rent

• Tenants can now put any invoice on automatic payment, not only rent.
• They choose what to automate and set a payment limit; anything above it is held for approval, so no surprise debits.
• The result: more invoices paid on time, with less chasing.

Learn more → 

New Automatic Payments dashboard

• See what share of your active tenancies pay automatically, split by who's using it, not set up, or cancelled.
• Filter by property, payment method or scope, a straightforward lever on arrears.

🎥 The Product Quarterly Webinar

The Product Quarterly is our live, every-quarter look at what's new in Re-Leased and what's coming next. We'll walk through the latest releases, share where the roadmap is heading, and answer your questions live. Register for your region's session below.

AU & NZ – Thursday 24 September, 9am AWST | 11am AEST | 1pm NZT

UK & Europe – Thursday 24 September | 11am BST

North America – Wednesday 23 September, 1pm PDT | 3pm CDT | 4pm EDT

🧪 Beta Testing

Maintenance, easier to scan

Dedicated Maintenance, Inspections and Reminders tabs now sit across Properties, Tenancies and Contacts, plus a group-by-job view collapses recurring tasks into one row so you can scan your workload at a glance. To enable this feature, visit the 'Available Betas' page in your Re-Leased account.

Learn more → Maintenance Hub

🤖 Credia AI

The new Credia is here

Credia now works across your whole portfolio, finds the right records itself, and backs every answer with your real Re-Leased data. You stay in control while Credia does the heavy lifting. For Credia Plus customers.

Learn more → Credia Advise: Chat with Credia

Credia suggests your expense allocations

Building on expense to schedule allocations within invoices, Credia now does the legwork for you. It looks at your previous similar invoices and suggests which schedule(s) each line should be allocated to, so you simply review and confirm or adjust. Each suggestion shows as a chip on the line item: a green "Suggested" chip for a confident match, and a blue "Needs attention" chip for a weaker one. Accuracy improves the more invoices you allocate. Available where budget schedule allocation is already switched on.
For Credia Plus customers.

Learn more → Automated Expense to Schedule Allocations

🧾 Accounting

More control over budget rollover

Base your rollovers on last year's budgeted or actual figures, round bulk uplifts, and revert any hand-edited line in a click. For all customers.

Learn more → Rolling over a budget

Bank Account and Contact Approvals are back

Refined and back for Pro customers. Hold changes to sensitive bank and contact data for approval before they go live, with a full audit trail for peace of mind. For Pro customers.

Learn more → Bank Account Approvals · Contact Approvals

Restored contacts go back through approval

Restoring an archived contact now sends it back through approval, so nothing slips back in unchecked. For customers with contact approvals enabled.

🏢 Property Management

Assign maintenance to multiple people

Maintenance tasks are no longer limited to a single assignee, so you can now assign as many people as you need. The Property Manager (and the Facilities Manager, if the property has one) are added automatically as a starting point. From there, add anyone else, remove who you don't need, and each person can control their own maintenance notifications. Now generally available for all customers.

Learn more → Assigning maintenance to multiple people

Keep tenants informed with Tenant Portal announcements

Publish announcements to the Tenant Portal, target a whole property or specific areas, and set when they expire. Keeping tenants in the loop has never been easier. For all customers.

Learn more → Keep your tenants informed with Tenant Portal announcements

🔌 Integrations

Connected accounting sync improvements

NetSuite deposit payments now sync into Re-Leased automatically, and unallocated overpayments and advances now sync from Sage Intacct, so your arrears and balances stay accurate. For NetSuite and Intacct customers.

🎥  Webinars

The Product Quarterly

Last month the Product Team hosted their quarterly webinar where they take customers through recent releases and the upcoming roadmap. In case you missed it, you can watch the recording below. 

Watch now →

✨ Credia AI

Set up bonds, inspections and overpayments as you create a tenancy

Creating a tenancy with Credia now handles more in a single flow. You can capture bonds/deposits, schedule inspections and record overpayments at the point of creation, instead of setting the tenancy up and circling back for each one later. Everything is in place from day one, so nothing slips through the cracks.

Available to all customers using Credia. 

✨ Accounting

See every budget in one place with the Budgets Hub

Managing budgets across a portfolio no longer means opening them one property at a time. The new Budgets Hub gives you a single, portfolio-wide view of all your budgets, so you can track status and stay on top of your service charge and outgoings budgets from one screen.

Available to all customers.

Learn more →

Import credit notes in bulk

You can now add credit notes by spreadsheet import instead of creating them one at a time. Download the template, fill in your credit notes, upload, and review a summary before anything is committed, so you apply the whole batch in one go. It is especially useful when migrating from another system, correcting historical overcharges, or applying a round of credits across many tenancies.

Available to all customers.

Learn more → 

Approvals: More control over who approves what

Invoice approval permissions now split into four separate rights: approve income invoices, income credit notes, expense invoices and expense credit notes. You can give a team member income approval rights without granting expense approval rights, which is ideal where your accounts receivable and accounts payable responsibilities sit with different people.

Available to all customers.

Split an expense across multiple schedules

When an expense applies to more than one schedule, you can now allocate it across multiple schedules even when they share the same Chart of Accounts code, rather than being limited to a single schedule per expense. That means cleaner, more accurate outgoings reconciliation.

Available to all customers.

Show allocated areas on rent invoices

A new Allocated Areas merge field lets you list the relevant areas directly on a rent invoice line, comma-separated and in order. It is built for multi-area tenancies where a single generic rent description did not give the tenant enough detail. It works on standard and instalment rents, and archived areas are always excluded.

Available to all customers. Rent invoices only.

✨ Tenancy & Lease Management

Charge a fee automatically when a rent review completes

You can now raise a fee automatically the moment a rent review is completed, on both Property and Tenancy fee rules. Set it as a flat amount or a percentage of the new rent, so the fee reflects the outcome of the review without any manual follow-up. Set it up under Settings > Fees > Create New Fee Rule Definition.

Available to all customers.

Learn more → Setting Up Fees (Connected & Standalone) · Setting Up Fees (Client/Trust)

On Demand: Quarterly Product Roadmap Webinar

In case you missed it, you can see all of the best updates over the last quarter, and what's coming next on the roadmap, in our most recent Product Webinar.

Watch here →

🏠 Tenant Portal

Your tenants now have a self-serve portal, built for them and managed by you.

Tenant Portal is now available to all Re-Leased customers. It's a web-based, mobile-responsive platform tenants can use to view their tenancy details, raise maintenance requests, complete compliance tasks, and stay on top of their payments, all without picking up the phone.

No app installation required. Tenant Portal works on any browser, on any device.
For Pro users also supports white-labelling and custom domains, so you can make it your own. (Custom domain setup requires a support ticket.)

Learn more

🔍 Audit Log

See exactly who changed what, and when.

Audit logging is now live for all customers. You can view a full, timestamped history of changes made across your Re-Leased account, covering Properties, Tenancies, Budget Schedules, and Documents. Find it under Settings / General.

Coverage will grow over time as more record types are added; they'll appear automatically in the Entity type filter with no configuration needed. 

Learn more

🔢 Sequential Numbering for Invoices & Credit Notes

Take control of your invoice numbering with custom sequences and prefixes.

You can now set up custom sequential numbering and prefixes for income invoices and credit notes. UK customers also get this for payment requests and VAT receipts.

Available for Standalone and Trust/Client Accounting customers. 

Learn more

⚙️ More Custom Fields for Pro and Enterprise

More room to capture the data that matters to your business.

We've doubled the limits on Custom Fields for Pro and Enterprise customers. You can now create up to 50 Custom Field definitions, and for single-select or multi-select dropdown fields, you can add up to 300 options.

Learn more

🔗 NetSuite: Two New Integration Improvements

More control, fewer workarounds for customers on Oracle NetSuite.

Header-level tracking for invoices. Tracking categories (Location, Department, Class, and Custom Segments) now sync at the header level on invoices, bills, credit memos, and vendor credits, in both directions. You can choose which entity types use header-level tracking via a new Sync Settings page in your integration settings.

Learn more

Related contacts sync. Contacts set up in NetSuite as both a customer and a vendor now sync into Re-Leased as two separate contacts, with "Customer" and "Vendor" suffixes. Previously these didn't sync at all due to how NetSuite handles shared internal IDs. No setup needed; it works automatically on the next sync.

Learn more

🧪 Beta Testing

The following features are available now via the Available Betas page inside Re-Leased. We'd love your feedback.

Rent Instalment Plans

Define a custom payment schedule for any tenancy; instalment amounts, due dates, and period dates. Accessed via + New Rent Instalment on the Rent & Service Charge tab. Available for all customers.

Learn more

DocuSign Integration

Send documents for electronic signature directly from the Documents Hub. Track status in real time as documents move from sent to viewed to signed to completed. Once signed, a signing certificate is automatically stored against the record. 

Available to Pro and Enterprise customers. You'll need your own DocuSign account; you can sign up for a free trial from within Re-Leased integration settings.

Learn more

Schedule Allocations When Creating Invoices

Allocate expense invoice and credit note line items to budget schedules at the moment of invoice creation. No more waiting until reconciliation to clear an allocation backlog. Allocation is optional; invoices still save without it, and the existing Expense to Schedule tab remains available as a fallback. Full credit note coverage and an audit log on every allocation are included. Available for customers with active OpexBudgets.

Learn more

New Property Summary Page

A refreshed property summary experience. You can now see Compliance, Maintenance, and Inspection counts directly on the summary page, view Net Operating Income alongside rent and outgoings, and tap contacts to call or email directly. 

Webinar: The Product Quarterly

The Product Quarterly is our live, every-quarter look at what's new in Re-Leased and what's coming next. We'll walk through the latest releases, share where the roadmap is heading, and answer questions live. 

🧪 Beta Testing

Chat with Credia: a smarter way to work across your portfolio

Available now in beta for Credia Plus customers.

Credia Advise just got a major upgrade. Ask complex questions across your portfolio, all in one conversation. Credia now works through your question step by step, finds what you need, and can take actions on your behalf, with your approval before anything is saved.

Not sure where to start? Just ask Credia "What can you do?" and it will walk you through.

To enable: click the [?] icon in Re-Leased, select Available Betas, scroll to New Credia Experience, and click Enable.

➔ Learn more

Budgets Hub: Track every budget across your portfolio from one page

Available now in beta.

You can now see all your budgets in a single view, no more navigating property by property to check on budget status. The new Budgets Hub brings together every budget across your portfolio with status summaries, outstanding allocation counts, and flexible filters. Spot which budgets are still in draft, which have been reconciled, and where allocations are outstanding, all from one page.

➔ Learn more 

💸 Accounting

Approval Workflows: new conditions available

Approval workflows now support two new condition types:

• Owner Contacts: select specific owner contacts so you have better visibility over different owner requirements
• Chart of Accounts: select specific COA codes, making it easier to choose what kind of invoices need to be approved

Stack these with your existing rules for far more granular control over what gets approved by whom.

➔ Learn more

Service Date Ranges

Allocate costs accurately across budget periods using service date ranges. If you've previously been using single service date, you'll have access to ranges immediately. To enable for new use, head to Company Settings under the Invoicing section.

➔ Learn more

Consolidated Tenant Invoicing

Combine charges across multiple tenancies into a single tenant invoice. Less admin overhead for you, less invoice clutter for tenants with multiple agreements.

➔ Learn more

🏠 Tenancy Management

Migrate fixed-term tenancies to rolling terms (UK only)

Available now for all UK customers.

The Renters Rights Act comes into force on 1 May 2026. To help you stay compliant, we've launched a new tool that identifies your residential fixed-term tenancies and migrates them to rolling terms in line with the new requirements.

Skip the manual tenancy-by-tenancy review and get your portfolio ready in one structured workflow.

➔ Learn more

Contact Details page update

We've updated the Contact Details page to support our upcoming Additional People feature, which will let you store multiple contacts under a single record. As part of this update you may notice some changes to how you edit and save contact information. Your existing data remains fully intact.

Watch this space, Additional People is coming soon.

📊 Reporting

Property Owner filter, now consistent across reporting

For customers managing portfolios on behalf of multiple owners, you can now filter the following reports by one or more property owners:

Compliance Matrix, Tenancy Statement, Tenancy Summary, Tenancy Transactions, Events Report, Inspection Report, Property Analysis, Property Key Status, Current Rent vs Potential Rent, Rent Paid To Date, Vacating Tenancy Report, Profit and Loss Report, Maintenance.

Invoice Details (Report Builder), major update

The Invoice Details report now includes credit notes and payment data alongside invoices, plus a range of new optional columns toggled via the column picker.

A few things worth knowing:

• The existing Amount paid/allocated column now includes both payments and credit allocations
• The new Amount paid column (hidden by default) shows payments only
• Credit notes can be included via the filters panel
• New optional setting to show expenses/credits as negative amounts (on by default)

Filter Arrears Hub by Status

The Arrears Hub now has a Status filter dropdown alongside the existing Company, Property Manager, Owner, and Rule filters. Pick a status (e.g. Legal, Under Review, Payment Plan) and the list filters to just tenancies at that stage. The filter persists across all tab views and combines with other filters using AND logic.

A small but high-value improvement for anyone running a status-based arrears workflow.

🤖 A new way to get support

We've launched Re-Bot, our AI support agent, as the first stop for getting help inside Re-Leased. Click the [?] icon, select Chat with Us, and Re-Bot is ready to answer your question.

Most questions are resolved instantly. If Re-Bot can't solve it, your conversation is handed straight over to our Customer Support team, no ticket form, no waiting in a queue. We'll follow up by chat, email, or call as needed.

➔ Learn more about getting support

Upcoming webinar:

Join Re-Leased President Dai Williams and VP of Product Cody Bunea for a live webinar on making AI work in your real estate business. Get an honest look at what's working, what isn't, and what next.

Register for your region's session:

US & CA: 5 May, 2pm CDT / 12pm PDT / 3pm EDT
https://lnkd.in/eHjeweRA

UK & EU: 6 May, 9am BST
https://lnkd.in/eS5JWeYr

AU & NZ: 6 May, 12pm NZT / 10am AET
https://lnkd.in/ePv3scv7

🧪 BETA TESTING

Tenant Portal (open beta)

Your tenants can now self-serve through a new web-based portal, with no app download required. The Tenant Portal lets tenants log maintenance requests, view and pay invoices, access documents, and manage compliance, all from any browser.

You can opt in from your account settings. The portal is included in all plans.

→ Learn more

Consolidated Tenant Invoicing (open beta)

You can now defer direct on-charges, utility meter charges, and manual charges to your tenant's next rent invoice instead of generating separate invoices. Charges accumulate as "pending charges" on the tenancy and roll onto the rent invoice automatically when it generates.

This means fewer invoices for your tenants and less administration for your team.

→ Learn more

💳 RE-LEASED PAY

NZ Direct Debit is live

If you're a Re-Leased Pay customer in New Zealand, your tenants can now pay invoices via Direct Debit from any NZ bank account. Tenants can also set up recurring Direct Debit mandates so rent is collected automatically.

Direct Debit is enabled by default for NZ Pay accounts, so there's nothing you need to configure. Fees are 1% + $0.40 NZD per transaction, capped at $4.00 NZD. Clearing time is 2 days.

Copy KYC details across companies

If you manage multiple companies in Re-Leased Pay, you can now copy verified Know-Your-Customer (KYC) details from one connected account to another during bank account setup. This saves you from re-entering the same business and ownership information for each company. Bank account details and other sensitive data are excluded from the copy.

✨ CREDIA AI

Smarter expense invoice processing

Two improvements to how Credia handles expense invoices:

• Multiple payment reference candidates: Credia now extracts all reference numbers from an invoice and surfaces them in a labelled dropdown on the Payment reference field (Invoice No, Payment Reference, BPAY CRN, etc.). Select the right value in one click instead of manually retyping.
• Auto-detection of tax inclusive/exclusive: Credia now analyses invoice content to determine whether amounts are tax inclusive or exclusive, and sets the line amount type accordingly. Previously this defaulted to tax exclusive, requiring manual correction. If Credia can't determine the type with confidence, it falls back to your default setting.

Custom Rules now apply to single line invoices

Credia custom rules that define line item descriptions now apply to single line invoices automatically, not just multi-line. If your invoice matches a custom rule, the description is applied and a banner confirms it. You can still override manually.

🧾 ACCOUNTING

Owner Fees enhancements (non-trust accounting customers)

The Owner Fees page now includes a Fee Name multi-select filter and a new slide-out filters panel with Company, Status, and Owner Tag filters. Fee rules also now have an Invoice State setting that lets you control whether invoices are created as "Awaiting Approval" or "Approved".

Invoice Approval Workflows: Fallback approvers

If you use Property Manager or Facilities Manager approval steps in your invoice approval workflows, you can now set a fallback approver for invoices that don't have a property assigned. Previously, these invoices would skip the approval step entirely. Now they're routed to your chosen fallback approver for review.

📋 TENANCY / LEASE MANAGEMENT

New "Is Residential" indicator on Tenancies

A new field on your tenancies now indicates whether each tenancy is residential. For existing tenancies on Residential properties, this has been set automatically. For tenancies on Mixed, Agricultural, or Commercial properties, you'll be prompted to confirm when editing.

This is part of our preparation for the UK Renters' Rights Act (RRA), which comes into effect on 1 May 2026. From 1 April, a bulk migration tool will be available for UK customers to convert fixed-term residential tenancies to rolling terms. We'll share more details as the tools become available.

🏢 PROPERTY MANAGEMENT

Utility Meters Hub

You now have a single view of all utility meters across every company and property in your portfolio. The Utility Meters Hub lets you view reading history, add new readings, generate invoices, and archive meters, all without navigating property by property. You can also import bulk readings and one-off charges via spreadsheet.

→ Learn more

Consolidated Budget Certificates and Statements

If you have tenants occupying multiple areas within a budget, they now receive a single consolidated certificate and statement instead of separate documents per area. Both the certificate and statement download modals include a Combined Areas / Separated Areas option, with Combined Areas as the default.

→ Learn more

Catch up on everything we've shipped this quarter. Watch the Product Quarterly webinar recording:

• APAC/NOAM recording
• EMEA recording

Credia AI

Credia Extract: Lease Creation

Turn your lease documents into live records in Re-Leased, automatically.

Credia Extract reads your lease documents and creates tenancy records directly in Re-Leased, pulling key terms, dates, and financial details without manual data entry. Upload a lease PDF, review the extracted data, and save it as a live record in seconds.

Available to all Credia Plus customers. Learn more →

Accounting

New Quarterly and Monthly CPI Index Support (Australia)

Following changes to how the Australian Bureau of Statistics publishes CPI data, Re-Leased now supports updated new Quarterly Index numbers, based on three-month average of monthly indexes and monthly CPI index numbers for rent reviews. The new monthly option pulls CPI data from April 2025 onwards directly from the ABS website.

What this means for you: How a CPI rent review is performed may change depending on the CPI index referenced in your lease document. Customers can select Australia post Nov 2025 from the Country drop down for quarterly index figures on the new calculation methodology provided by ABS, Table 17 or Australia pre Nov 2025 for the previous methodology (which will no longer be updated). Customers may also choose monthly CPI.

For full CPI reference data, visit the ABS website.

Export to PDF for Budget Details

Export your entire budget view as a landscape PDF in one click. The Budget Details page now includes an Export to PDF button, covering all areas, accounts, schedules, and allocations. No more copying data or taking screenshots to share budget snapshots for stakeholder reporting, meetings, or audits.

Learn more →

Property Tracking Defaults

You can now set multiple tracking category defaults per property, so the right categories are automatically applied when generating invoices, outgoings, instalments, late fees, management fees, and budgets. Less manual tagging, fewer errors.

This update also extends full tracking support to Xero, bringing it in line with our other ERP integrations. If you're a Xero customer, you've already been migrated and your existing tracking settings have been carried across.

Available to all customers on connected and standalone accounting. Learn more →

Re-Leased Pay

NZ Direct Debit (New Zealand)

New Zealand Re-Leased Pay customers can now accept direct debit payments from tenants. Previously, NZ was limited to credit card payments only. Direct debit gives tenants a lower-cost payment option and supports recurring payment setups for more predictable cash flow.

Direct debit has been automatically enabled for all active Re-Leased Pay customers in New Zealand. If you'd prefer not to offer this payment method, you can disable it in your Pay settings.

Learn more about Re-Leased Pay →

Upcoming Webinar: The Product Quarterly

Join Kah Chan (Director, Product) and Sam Saga (Product Manager) for The Product Quarterly.

In this webinar, you'll:

• Discover recent updates, including Credia Lease Extraction, bank account approvals, and concession enhancements
• Get a preview of what's driving the product roadmap this quarter
• Get a first look at upcoming features and improvements
• Join a live poll and Q&A, so you're part of the conversation

North America
Monday 16th March
2pm PST | 3pm MST | 4pm CST | 5pm EST
Register Here

Australia / New Zealand
Tuesday 17th March
11am NZST | 9am AEST
Register Here

Europe / UK
Tuesday 17th March
9am GMT
Register Here

🧪 BETA TESTING 

To enable betas you would like to try, select the help icon (?) in the top right when logged into Re-Leased and click Available Betas.

Credia Plus: Lease Extraction
beta testing 

This highly anticipated feature is now available in beta for Credia Plus customers.

Credia Extract transforms manual lease setup into a fast, AI-assisted workflow by automatically extracting key information from an existing lease document to create a live record in Re-Leased. This update will significantly reduce manual data entry and speed up the tenancy set up inside Re-Leased.

Learn more here ➔

Bank Account Approvals
beta testing 

Bank account changes can now require approval before becoming active.

When bank account details are added or updated on a contact, changes are held in a pending state until approved by an authorised user. Each change is logged with a full audit trail showing who made the update and who approved it.

This added layer of verification helps reduce the risk of payment fraud and accidental errors when managing sensitive financial information.

Bank Account Approvals is available in beta for Pro customers.

Learn more here ➔

Sequential Numbering is now available in open beta for standalone and trust/client accounting customers.

You can now configure custom sequential numbering for income invoices and credit notes, including custom prefixes, automatic increments, and number padding. This gives you greater control to meet internal audit requirements and regional compliance standards.

For UK customers, sequential numbering can also be applied to payment requests and VAT receipts, helping maintain consistency across financial documents.

Learn more here ➔

💳 RE-LEASED PAY 

Invoice Payment Recognition
improvements 

You now have more control over when invoices are marked as paid.

Instead of invoices being marked as paid immediately when a tenant makes a payment, you can choose whether payment status updates when the tenant pays, when funds are received, or when payments are reconciled. This allows payment status to better reflect cleared funds and align with trust accounting and regional compliance needs. Read more here. 

Default Payment Account
improvements 

If you use multiple Re-Leased Pay accounts, you can now set a default payment account per company.

This makes it easier to control where payments are routed and supports phased rollouts, pilots, or selective enablement of Pay Online across your portfolio. Read more here.

Learn more about Re-Leased Pay ➔

🧾 EXPENSE INVOICE PROCESSING

Expense Invoice Processing will soon replace Bulk Invoices.

This month, we’ve made several updates to ensure the new workflow supports the same day-to-day tasks customers rely on today, while also making invoice processing faster and more streamlined. If you haven’t already, we recommend starting to use Expense Invoice Processing ahead of the Bulk Invoices workflow being sunset.
 
Learn more about this new workflow ➔

Copy Details to the Next Invoice
improvements 

Processing batches of expense invoices is now faster. A new toggle allows users to copy invoice details to the next invoice during manual processing, reducing repetitive data entry and speeding up high-volume workflows.

Complete Maintenance Tasks Inline
improvements 

You can now complete linked maintenance tasks directly from the invoice processing screen. Status updates happen in real time, reducing unnecessary navigation and saving time.

Attachments During Invoice Processing
improvements 

Attachments can now be added while creating or editing an expense invoice. Upload receipts, contracts, or supporting documents during processing to keep records complete and accurate from the start.

🏢 OPERATIONS

Base Year Concessions in Budgets
improvements 

You can now model and manage base year concession structures directly within budgets. This improves accuracy for leases commonly used in North America and Australia.

Learn more here ➔

Automated Arrears Notices
New feature 

Arrears correspondence can now be automated.

Instead of manually reviewing overdue invoices and sending notices each day, Re-Leased automatically checks for invoices in arrears and sends notices to tenants that meet your configured criteria. This reduces manual effort while maintaining consistent arrears management.

Learn more here ➔

Document Sensitivity Labelling
New feature 

You can now label documents as Confidential, Restricted, or Public.

Apply colour-coded indicators, filter documents by sensitivity, and control who can view or download sensitive files — making it easier to manage access and protect important information.

🏦 TRUST ACCOUNTING

Automatic Tenant On-charge Invoices for Expense Instalments
New feature 

You can now automatically generate tenant income invoices when creating expense instalments.

Enable an on-charge option when setting up an instalment template for a tenancy, allowing Re-Leased to automatically create a corresponding tenant invoice for each expense instalment. Invoice status, income account, and due date can be configured once in the template, with the option to copy attached documents to tenant invoices and hold expense invoices until the tenant on-charge has been paid.

Multi-Property Owner Ledgers + Owner Statements
New feature 

Manage owner funds across multiple properties without the complexity of separate ledgers or inter-ledger transfers.

Owner ledgers can now be assigned to multiple properties, allowing funds to be shared where appropriate and enabling consolidated owner statements with clear, property-level breakdowns. This simplifies fund management while maintaining detailed, transparent reporting using the Balances owner statement format.

Learn more here ➔

🔗 CONNECTED ACCOUNTING

Multi-Company Contacts for Xero
New feature 

Contacts can now be shared across multiple companies, simplifying supplier management and supporting more scalable, multi-entity workflows.

Learn more here ➔

You can now Subscribe to our Product Updates! 
Simply scroll up to the top of the page and click the Subscribe to Updates button to start receiving Re-Leased product updates directly to your inbox!