🏠 Tenant Portal

Your tenants now have a self-serve portal, built for them and managed by you.

Tenant Portal is now available to all Re-Leased customers. It's a web-based, mobile-responsive platform tenants can use to view their tenancy details, raise maintenance requests, complete compliance tasks, and stay on top of their payments, all without picking up the phone.

No app installation required. Tenant Portal works on any browser, on any device.
For Pro users also supports white-labelling and custom domains, so you can make it your own. (Custom domain setup requires a support ticket.)

Learn more

🔍 Audit Log

See exactly who changed what, and when.

Audit logging is now live for all customers. You can view a full, timestamped history of changes made across your Re-Leased account, covering Properties, Tenancies, Budget Schedules, and Documents. Find it under Settings / General.

Coverage will grow over time as more record types are added; they'll appear automatically in the Entity type filter with no configuration needed. 

Learn more

🔢 Sequential Numbering for Invoices & Credit Notes

Take control of your invoice numbering with custom sequences and prefixes.

You can now set up custom sequential numbering and prefixes for income invoices and credit notes. UK customers also get this for payment requests and VAT receipts.

Available for Standalone and Trust/Client Accounting customers. 

Learn more

⚙️ More Custom Fields for Pro and Enterprise

More room to capture the data that matters to your business.

We've doubled the limits on Custom Fields for Pro and Enterprise customers. You can now create up to 50 Custom Field definitions, and for single-select or multi-select dropdown fields, you can add up to 300 options.

Learn more

🔗 NetSuite: Two New Integration Improvements

More control, fewer workarounds for customers on Oracle NetSuite.

Header-level tracking for invoices. Tracking categories (Location, Department, Class, and Custom Segments) now sync at the header level on invoices, bills, credit memos, and vendor credits, in both directions. You can choose which entity types use header-level tracking via a new Sync Settings page in your integration settings.

Learn more

Related contacts sync. Contacts set up in NetSuite as both a customer and a vendor now sync into Re-Leased as two separate contacts, with "Customer" and "Vendor" suffixes. Previously these didn't sync at all due to how NetSuite handles shared internal IDs. No setup needed; it works automatically on the next sync.

Learn more

🧪 Beta Testing

The following features are available now via the Available Betas page inside Re-Leased. We'd love your feedback.

Rent Instalment Plans

Define a custom payment schedule for any tenancy; instalment amounts, due dates, and period dates. Accessed via + New Rent Instalment on the Rent & Service Charge tab. Available for all customers.

Learn more

DocuSign Integration

Send documents for electronic signature directly from the Documents Hub. Track status in real time as documents move from sent to viewed to signed to completed. Once signed, a signing certificate is automatically stored against the record. 

Available to Pro and Enterprise customers. You'll need your own DocuSign account; you can sign up for a free trial from within Re-Leased integration settings.

Learn more

Schedule Allocations When Creating Invoices

Allocate expense invoice and credit note line items to budget schedules at the moment of invoice creation. No more waiting until reconciliation to clear an allocation backlog. Allocation is optional; invoices still save without it, and the existing Expense to Schedule tab remains available as a fallback. Full credit note coverage and an audit log on every allocation are included. Available for customers with active OpexBudgets.

Learn more

New Property Summary Page

A refreshed property summary experience. You can now see Compliance, Maintenance, and Inspection counts directly on the summary page, view Net Operating Income alongside rent and outgoings, and tap contacts to call or email directly. 

Webinar: The Product Quarterly

The Product Quarterly is our live, every-quarter look at what's new in Re-Leased and what's coming next. We'll walk through the latest releases, share where the roadmap is heading, and answer questions live. 

🧪 Beta Testing

Chat with Credia: a smarter way to work across your portfolio

Available now in beta for Credia Plus customers.

Credia Advise just got a major upgrade. Ask complex questions across your portfolio, all in one conversation. Credia now works through your question step by step, finds what you need, and can take actions on your behalf, with your approval before anything is saved.

Not sure where to start? Just ask Credia "What can you do?" and it will walk you through.

To enable: click the [?] icon in Re-Leased, select Available Betas, scroll to New Credia Experience, and click Enable.

➔ Learn more

Budgets Hub: Track every budget across your portfolio from one page

Available now in beta.

You can now see all your budgets in a single view, no more navigating property by property to check on budget status. The new Budgets Hub brings together every budget across your portfolio with status summaries, outstanding allocation counts, and flexible filters. Spot which budgets are still in draft, which have been reconciled, and where allocations are outstanding, all from one page.

➔ Learn more 

💸 Accounting

Approval Workflows: new conditions available

Approval workflows now support two new condition types:

• Owner Contacts: select specific owner contacts so you have better visibility over different owner requirements
• Chart of Accounts: select specific COA codes, making it easier to choose what kind of invoices need to be approved

Stack these with your existing rules for far more granular control over what gets approved by whom.

➔ Learn more

Service Date Ranges

Allocate costs accurately across budget periods using service date ranges. If you've previously been using single service date, you'll have access to ranges immediately. To enable for new use, head to Company Settings under the Invoicing section.

➔ Learn more

Consolidated Tenant Invoicing

Combine charges across multiple tenancies into a single tenant invoice. Less admin overhead for you, less invoice clutter for tenants with multiple agreements.

➔ Learn more

🏠 Tenancy Management

Migrate fixed-term tenancies to rolling terms (UK only)

Available now for all UK customers.

The Renters Rights Act comes into force on 1 May 2026. To help you stay compliant, we've launched a new tool that identifies your residential fixed-term tenancies and migrates them to rolling terms in line with the new requirements.

Skip the manual tenancy-by-tenancy review and get your portfolio ready in one structured workflow.

➔ Learn more

Contact Details page update

We've updated the Contact Details page to support our upcoming Additional People feature, which will let you store multiple contacts under a single record. As part of this update you may notice some changes to how you edit and save contact information. Your existing data remains fully intact.

Watch this space, Additional People is coming soon.

📊 Reporting

Property Owner filter, now consistent across reporting

For customers managing portfolios on behalf of multiple owners, you can now filter the following reports by one or more property owners:

Compliance Matrix, Tenancy Statement, Tenancy Summary, Tenancy Transactions, Events Report, Inspection Report, Property Analysis, Property Key Status, Current Rent vs Potential Rent, Rent Paid To Date, Vacating Tenancy Report, Profit and Loss Report, Maintenance.

Invoice Details (Report Builder), major update

The Invoice Details report now includes credit notes and payment data alongside invoices, plus a range of new optional columns toggled via the column picker.

A few things worth knowing:

• The existing Amount paid/allocated column now includes both payments and credit allocations
• The new Amount paid column (hidden by default) shows payments only
• Credit notes can be included via the filters panel
• New optional setting to show expenses/credits as negative amounts (on by default)

Filter Arrears Hub by Status

The Arrears Hub now has a Status filter dropdown alongside the existing Company, Property Manager, Owner, and Rule filters. Pick a status (e.g. Legal, Under Review, Payment Plan) and the list filters to just tenancies at that stage. The filter persists across all tab views and combines with other filters using AND logic.

A small but high-value improvement for anyone running a status-based arrears workflow.

🤖 A new way to get support

We've launched Re-Bot, our AI support agent, as the first stop for getting help inside Re-Leased. Click the [?] icon, select Chat with Us, and Re-Bot is ready to answer your question.

Most questions are resolved instantly. If Re-Bot can't solve it, your conversation is handed straight over to our Customer Support team, no ticket form, no waiting in a queue. We'll follow up by chat, email, or call as needed.

➔ Learn more about getting support

Upcoming webinar:

Join Re-Leased President Dai Williams and VP of Product Cody Bunea for a live webinar on making AI work in your real estate business. Get an honest look at what's working, what isn't, and what next.

Register for your region's session:

US & CA: 5 May, 2pm CDT / 12pm PDT / 3pm EDT
https://lnkd.in/eHjeweRA

UK & EU: 6 May, 9am BST
https://lnkd.in/eS5JWeYr

AU & NZ: 6 May, 12pm NZT / 10am AET
https://lnkd.in/ePv3scv7

🧪 BETA TESTING 

To enable betas you would like to try, select the help icon (?) in the top right when logged into Re-Leased and click Available Betas.

Credia Plus: Lease Extraction
beta testing 

This highly anticipated feature is now available in beta for Credia Plus customers.

Credia Extract transforms manual lease setup into a fast, AI-assisted workflow by automatically extracting key information from an existing lease document to create a live record in Re-Leased. This update will significantly reduce manual data entry and speed up the tenancy set up inside Re-Leased.

Learn more here ➔

Bank Account Approvals
beta testing 

Bank account changes can now require approval before becoming active.

When bank account details are added or updated on a contact, changes are held in a pending state until approved by an authorised user. Each change is logged with a full audit trail showing who made the update and who approved it.

This added layer of verification helps reduce the risk of payment fraud and accidental errors when managing sensitive financial information.

Bank Account Approvals is available in beta for Pro customers.

Learn more here ➔

Sequential Numbering is now available in open beta for standalone and trust/client accounting customers.

You can now configure custom sequential numbering for income invoices and credit notes, including custom prefixes, automatic increments, and number padding. This gives you greater control to meet internal audit requirements and regional compliance standards.

For UK customers, sequential numbering can also be applied to payment requests and VAT receipts, helping maintain consistency across financial documents.

Learn more here ➔

💳 RE-LEASED PAY 

Invoice Payment Recognition
improvements 

You now have more control over when invoices are marked as paid.

Instead of invoices being marked as paid immediately when a tenant makes a payment, you can choose whether payment status updates when the tenant pays, when funds are received, or when payments are reconciled. This allows payment status to better reflect cleared funds and align with trust accounting and regional compliance needs. Read more here. 

Default Payment Account
improvements 

If you use multiple Re-Leased Pay accounts, you can now set a default payment account per company.

This makes it easier to control where payments are routed and supports phased rollouts, pilots, or selective enablement of Pay Online across your portfolio. Read more here.

Learn more about Re-Leased Pay ➔

🧾 EXPENSE INVOICE PROCESSING

Expense Invoice Processing will soon replace Bulk Invoices.

This month, we’ve made several updates to ensure the new workflow supports the same day-to-day tasks customers rely on today, while also making invoice processing faster and more streamlined. If you haven’t already, we recommend starting to use Expense Invoice Processing ahead of the Bulk Invoices workflow being sunset.
 
Learn more about this new workflow ➔

Copy Details to the Next Invoice
improvements 

Processing batches of expense invoices is now faster. A new toggle allows users to copy invoice details to the next invoice during manual processing, reducing repetitive data entry and speeding up high-volume workflows.

Complete Maintenance Tasks Inline
improvements 

You can now complete linked maintenance tasks directly from the invoice processing screen. Status updates happen in real time, reducing unnecessary navigation and saving time.

Attachments During Invoice Processing
improvements 

Attachments can now be added while creating or editing an expense invoice. Upload receipts, contracts, or supporting documents during processing to keep records complete and accurate from the start.

🏢 OPERATIONS

Base Year Concessions in Budgets
improvements 

You can now model and manage base year concession structures directly within budgets. This improves accuracy for leases commonly used in North America and Australia.

Learn more here ➔

Automated Arrears Notices
New feature 

Arrears correspondence can now be automated.

Instead of manually reviewing overdue invoices and sending notices each day, Re-Leased automatically checks for invoices in arrears and sends notices to tenants that meet your configured criteria. This reduces manual effort while maintaining consistent arrears management.

Learn more here ➔

Document Sensitivity Labelling
New feature 

You can now label documents as Confidential, Restricted, or Public.

Apply colour-coded indicators, filter documents by sensitivity, and control who can view or download sensitive files — making it easier to manage access and protect important information.

🏦 TRUST ACCOUNTING

Automatic Tenant On-charge Invoices for Expense Instalments
New feature 

You can now automatically generate tenant income invoices when creating expense instalments.

Enable an on-charge option when setting up an instalment template for a tenancy, allowing Re-Leased to automatically create a corresponding tenant invoice for each expense instalment. Invoice status, income account, and due date can be configured once in the template, with the option to copy attached documents to tenant invoices and hold expense invoices until the tenant on-charge has been paid.

Multi-Property Owner Ledgers + Owner Statements
New feature 

Manage owner funds across multiple properties without the complexity of separate ledgers or inter-ledger transfers.

Owner ledgers can now be assigned to multiple properties, allowing funds to be shared where appropriate and enabling consolidated owner statements with clear, property-level breakdowns. This simplifies fund management while maintaining detailed, transparent reporting using the Balances owner statement format.

Learn more here ➔

🔗 CONNECTED ACCOUNTING

Multi-Company Contacts for Xero
New feature 

Contacts can now be shared across multiple companies, simplifying supplier management and supporting more scalable, multi-entity workflows.

Learn more here ➔

You can now Subscribe to our Product Updates! 
Simply scroll up to the top of the page and click the Subscribe to Updates button to start receiving Re-Leased product updates directly to your inbox!

🧪 BETA TESTING 

To enable betas you would like to try, select the help icon (?) in the top right when logged into Re-Leased and click Available Betas.

Microsoft Dynamics 365 Integration
beta testing 

We’re excited to officially welcome Microsoft Dynamics 365 to our suite of connected accounting integrations in an open beta. 

Customers using Dynamics 365 Business Central can now request access to the beta by contacting our Support team. Once enabled, you’ll be able to connect your accounting system to Re-Leased and streamline your operational workflows. 

Learn more here ➔

Expense Instalment Templates
beta testing 

Expense Instalment Templates are now available in an open beta, giving you a far easier way to manage large expenses paid over multiple periods - such as council rates, insurance premiums, and long-term maintenance contracts. Instead of manually creating recurring entries, you can now build a template that structures the instalments for you.

For UK customers, we’ve also added the ability to automatically calculate an owner’s share of these expenses during vacant periods, ensuring costs are allocated fairly and accurately based on occupancy. 

Full guidance is available in our updated help articles:
➔ Managing Expenses with Installment Templates
➔ Calculating Owner Costs for Expense Installment Vacant Periods

Automated Arrears Notices
beta testing 

You can now automate your daily arrears correspondence with the new Arrears Notices in open beta. Once enabled, the system will automatically check for overdue invoices at 3pm local time each day and send arrears notices to any tenants who meet your criteria. It uses the same logic as clicking “Complete” in the Arrears Hub - just without the manual work. This is a great way to ensure arrears notices go out consistently, even when your team is busy.

Learn more here ➔ 

🏢 TENANCY MANAGEMENT 

Enhanced Concessions for Budgets
improvements 

You can now apply concessions at the budget, schedule, or chart-of-account level, giving you much more control when managing complex tenant arrangements.

Five concession types are now available: 

1. Cap: Maximum amount a tenant will be charged
2. Collar: Minimum amount the tenant must pay
3. % of rent: Calculated as a percentage of tenant's rent
4. Fixed amount: A set dollar amount
5. Included in rent: Cost covered by rent

A refreshed, Vue-powered concessions page streamlines setup, including during budget approval, with automatic calculations and improved allocation workflows. These enhancements also flow through to budget approvals, owner contributions, area reconciliations, and certificate reporting.

Learn more here ➔

Smarter Tenancy Statement Emails
improvements 

Tenancy statements will now automatically skip tenants who have no outstanding invoices, helping reduce unnecessary email noise and keeping communication meaningful. If a blank statement is still sent (for example, if you choose to override the default), the email now includes a clear message confirming there are no outstanding invoices. You’ll also see a new “Skipped” status in your reporting so it’s easy to track which tenants were intentionally excluded.

📒 ACCOUNTING

Dedicated Bank Accounts Page
New feature 

We’ve launched a new, dedicated page for managing bank account information. Bank details have now been moved out of the Contact Details page and into their own workspace, giving you a much clearer and more consistent place to view and update this information. 

Link Work Orders Directly to Invoices
New feature 

You can now link invoices directly to work orders, making it easier to track maintenance-related costs in the way that best matches your operational workflow. When processing an expense invoice, the “Link Maintenance” search will now return both maintenance tasks and work orders, allowing you to choose the option that reflects how your team manages maintenance.

Everything remains connected behind the scenes — including parent tasks in Maintenance Hub — so you don’t need to worry about reporting or downstream impacts. 

Manually Edit Tax Amounts on Expense Invoices (Trust Accounting)
improvements 

To help with rounding discrepancies between Re-Leased and creditor invoices, Trust Accounting customers using the new invoice processing flow can now manually edit tax amounts on individual line items. By clicking “Edit Tax,” you can match the exact value shown on the creditor’s invoice, ensuring totals align perfectly before approval.

Multi-Property Owner Ledgers and Consolidated Owner Statements
New feature 

We’ve introduced multi-property owner ledgers, making it significantly easier to manage funds for owners with more than one property. Instead of juggling separate ledgers and inter-ledger transfers, you can now assign multiple properties to the same ledger and manage funds centrally. This also enables cross-subsidisation when one property is performing better than another — such as during periods of vacancy or renovation.

Consolidated owner statements now provide a clear, property-by-property breakdown using the Balances statement format, giving both you and your owners a much clearer view of performance across the portfolio.

Learn more here ➔

You can now Subscribe to our Product Updates! 
Simply scroll up to the top of the page and click the Subscribe to Updates button to start receiving Re-Leased product updates directly to your inbox!

✨ Customer Love Sprint ✨

In October, our product teams stepped back to focus on the updates that matter most to you – shaped by your feedback, questions, and wish lists. Get the full rundown of the enhancements made → Customer Love Sprint, October 2025.

✨ Credia AI ✨

Insurance import and verification
New feature 

You can upload insurance policies for suppliers, tenants, and properties and let Credia Extract classify and link them to the right record. For tenancy and lease policies, Credia checks requirements and flags mismatches for review using Verify with Credia, which speeds up compliance checks and reduces manual effort.

Compose emails in Correspondence
improvements 

Correspondence with Credia now supports composing new emails in addition to replying. You can choose which connected email account to send from and save important messages directly to the relevant record, which keeps communication organised and easy to trace.

Access any mailbox folder
improvements 

Credia can process emails from any folder, not just the Inbox. This ensures important information is captured even when messages are auto-filed or routed into custom folders.

Full email thread processing
improvements 

When emails are forwarded into Re-Leased, Credia reads the entire conversation, not just the latest message. Contact details, maintenance tasks, and other actionable information are captured with full context so nothing is missed.

Faster intake with drag and drop
improvements 

Attachments can now be added by dragging and dropping files into the email. This small change makes high-volume processing faster and more fluid.

✨ Tenancy Management ✨

VAT Groups (UK)
New feature 

VAT Groups simplifies VAT code selection across UK portfolios. Define a hierarchy once and the correct VAT code is applied automatically to invoices, which reduces manual entry, improves consistency, and supports cleaner tax reporting. This feature is available to UK customers.

Job Titles for Contacts
improvements 

Contact records now include a job title field. You can record, display, and search by job title so teams can identify the right person quickly for approvals, maintenance, and other workflows.

✨ Accounting Integrations ✨

Sage Intacct enhancements
improvements 

• Order Entry and Purchasing support: OE and PO invoices and credit notes sync automatically from Intacct to Re-Leased with correct payment allocation, tracking categories, transaction definitions, and tax settings. Keeps revenue recognition in sync without rekeying.
• Faster onboarding: Setup now loads only essential mapping fields such as contacts, tax codes, and accounts, so configuration is faster from the first step.
• Open in Intacct: Jump directly from a Re-Leased invoice to the matching record in Sage Intacct to cut cross-system searching.

QuickBooks Online Deeper Tracking
improvements 

QuickBooks Online now supports multiple tracking categories such as Classes and Locations at both transaction and line level with full two-way sync for invoices, bills, credit notes, and expenses. We have migrated historical single-category data to the new multi-category structure, unlocking multi-dimensional reporting for complex portfolios and bringing QBO in line with our Xero, Intacct, and NetSuite integrations.

Smarter Sync Error Handling
improvements 

Grouped Sync Errors: Sync errors are way less overwhelming now. Instead of seeing 50 identical "contact not found" errors, you'll see one representative error with a button saying "View 49 similar errors." Expand if you need details, collapse to stay focused on the big picture.

Navigate to Root Cause: Even better - when a payment fails because an invoice hasn't synced yet, or an invoice fails because of a missing contact, you can now click directly from the error to the source issue. No more hunting through sync results trying to find what broke first. 

✨ Trust Accounting ✨

Withhold Payments
New feature 

Property managers can now withhold payment on expense invoices that are being disputed or require further review. When an expense invoice has payment withheld, it cannot be selected during the disbursement process, preventing accidental payment while issues are being resolved.

You can now Subscribe to our Product Updates! 
Simply scroll up to the top of the page and click the Subscribe to Updates button to start receiving Re-Leased product updates directly to your inbox!

✨ BETA TESTING ✨ 

To enable betas you would like to try, select the help icon (?) in the top right when logged into Re-Leased and click Available Betas.

Expense Installments is now available in Beta

Create templates that automatically generate invoices according to predefined schedules, eliminating manual invoice creation for multi-payment expenses. The system calculates individual installment amounts, tracks coverage periods, and maintains complete audit trails.

✨ CREDIA AI ✨

Create Custom Rules

Credia’s Custom Rules let you personalise AI-generated content in Re-Leased by defining clear instructions and examples. This ensures generated text matches your preferred tone, style, and formatting across emails, maintenance descriptions, notes, and reminders.

Learn more about custom rules →

✨ IMPROVEMENTS TO EXPENSE INVOICE FLOW ✨

Consolidate Line Items in Invoices [Credia Plus]

You can now merge all invoice lines into a single summary line with an AI-generated description - this is ideal for customers who want high-level, cleaner owner statements. 

Notes Available in the Process Expense Invoice Flow

You may recall we replaced the old Bulk Expenses flow with the new Process Expense Invoices experience. A favourite from the old flow was seeing Property and Lease/Tenancy notes while processing, so to achieve feature parity we’ve built Notes into the left-hand preview. 

Now you can reference the right company, property, and lease/tenancy notes as you code, split lines, and submit - no context switching. Available to all customers (choose which note types appear in Settings).

Learn more → 

Customise Your Billing Group Forwarding Email [Credia Plus]

On request, Re-Leased Support can replace the long auto-generated billing group address with a short, recognisable email aligned to your trading name - improving supplier adoption and reducing misrouted invoices. 

Self-serve editing isn’t available yet, but you can reach out to your Account Manager or open a support ticket →

✨ ACCOUNTING ✨

Re-Leased Pay now Integrates with Xero

Re-Leased Pay now works hand-in-hand with Xero, so a Re-Leased Pay payout can be matched to the right set of invoices in a couple of clicks. You see clear payout details in Re-Leased, reconcile in Xero, and finish month-end faster with fewer errors.

Learn more about integrating Xero →

Learn more about Re-Leased Pay →

Enhanced Owner Fee Invoice Communications

We've supercharged your owner fee workflow with powerful new email capabilities. You can now send multiple fee invoices to owners simultaneously using our new bulk email feature, complete with fee schedule attachments. The enhanced interface includes visual tracking to show which invoices have been sent.

Key Benefits:

• Bulk email multiple invoices with one click
• Optional fee schedule PDF attachments
• Visual sent/unsent status tracking

Learn more →

✨ TENANCY/LEASE MANAGEMENT ✨

Rent-free Periods

You can now capture Rent-Free periods according to your tenancy/lease agreements and generate $0 invoices whilst forecasting rental income. 

Choose your calculation basis (Original Term, Right of Renewal, or Lease Break), see instant impact on the Billing Timeline with clear statuses, and generate one-off invoices that align to rent-free dates. 

Learn more →

You can now Subscribe to our Product Updates! 
Simply scroll up to the top of the page and click the Subscribe to Updates button to start receiving Re-Leased product updates directly to your inbox!

✨ BETA TESTING ✨

To enable betas you would like to try, select the help icon (?) in the top right when logged into Re-Leased and click Available Betas.

VAT Groups is now available in Beta!

beta testing 

Streamline VAT code management across your UK portfolio. VAT Groups automatically selects the correct VAT code on invoices using a configurable hierarchy. This reduces manual entry, improves consistency, and supports cleaner tax reporting. Only available to UK customers.

Be one of the first to try Rent-Free Periods

beta testing 

Easily manage negotiated rent-free periods within your leases. Set flexible calculation options, adjust billing, and see upcoming rent schedules with clear visibility. You can also create $0 invoices for rent-free periods so statements and forecasts remain accurate.

✨ CREDIA PLUS ✨

Credia Advise: Answers now include references

improvements 

Now when you chat with a lease through Credia Advise, answers include clear citations. The References dropdown includes links that take you to the relevant tenancy tab so you can verify the source.

We have also improved how Credia Advise handles conflicting information. If tenancy details differ from agreements, the answer will present both values without ranking them, so you can decide how to proceed.

✨ ACCOUNTING INTEGRATIONS ✨

NetSuite Address Sync Update

improvements 

We have improved the reliability of contact address syncing between Re-Leased and NetSuite. Addresses now update consistently whenever a contact is created or edited in either system.

Note: This applies to new or updated contacts only. To refresh existing contacts, make a manual edit in either system to trigger a sync, or contact our Support team for help with bulk updates.

You can now Subscribe to our Product Updates! 
Simply scroll up to the top of the page and click the Subscribe to Updates button to start receiving Re-Leased product updates directly to your inbox!

✨🎉 INTRODUCING SUPPLIER COMPLIANCE ✨🎉

New feature
Available for Core, Pro and Enterprise customers

Compliance is no longer just for properties; it now extends to the people you trust to get the job done! From insurance and safety certifications to trade licences, you can now track and manage supplier documentation with the same structure and confidence you apply to your property compliance.

One common issue for property managers is ensuring that assigned suppliers are compliant with legal requirements to undertake specific tasks and recurring pieces of work. With our new Supplier Compliance area available in the Compliance Hub, you can now easily visualise and manage these compliances, record the types of work each supplier is qualified to perform and enhance your workflow when allocating work orders.

How does it work?
Just like with property compliance, you’re now able to set clear compliance requirements for your suppliers. You'd start by creating supplier compliance types that outline what you need from each supplier, for example, public liability insurance or trade certifications. Then, you can record and track whether each supplier meets those requirements.

When you assign a supplier to a maintenance job, you’ll now be able to see their compliance status right away, so you can be confident you're choosing someone who meets your standards. This will help you stay organised, reduce risk, and ensure only compliant suppliers are working across your portfolio.

To learn more about creating supplier compliance types, new compliance requirements and how to assign suppliers to existing maintenance tasks and work, visit our help center →

✨ CREDIA PLUS ✨

Available for Credia Plus users only. If you would like to learn more about Credia Plus, you can contact your Account Manager or leave a contact request here →

Credia Extract Invoices: Easy email forwarding for invoice processing
improvements
If you’ve ever had to dig around for the right company email address just to forward an invoice, you’re not alone, and now you don’t have to. With this update, Credia Plus customers can now forward invoices to a single email address for the whole billing group.

To get started, head to the Process Expense Invoices page from the Accounting Menu, and click ‘Forward invoices’. From there, you can copy your unique billing group email address. You can either set up forwarding rules using that address or ask your suppliers to send invoices directly to it. Once invoices are forwarded, they’ll automatically appear in your pending view. You’ll see a ‘Forwarded’ icon beside each one so you can easily identify the source. Soon, Credia will also automatically process these invoices, so they’re ready for your review without any manual entry.

What makes this feature even better is that there’s now just one email address for your entire customer group (billing group), instead of separate addresses for each company. This makes it much simpler to manage forwarding rules and communicate billing instructions to your suppliers. The email address is also easier to read, as it now includes the customer group name rather than a long string of random characters. You can learn more about Credia Extract: Invocies here →

Credia Advise now supports multiple document references
improvements 

We’ve enhanced Credia Advise to give you even more clarity and confidence when reviewing lease and tenancy details. When a tenancy or lease includes multiple lease documents (like a main lease and a variation), Credia Advise now references the correct document based on what’s valid. We’ve also made responses easier to read, with clear formatting, bolded details, and clickable citations so you can easily verify the source. This means more accurate responses and less second-guessing. 

And that’s not all. With Credia Advise, you'll now have access to a richer set of tools designed to make your lease queries faster and easier:

• Citations: See exactly where Credia pulled its answer from, including which lease document and clause
• Supporting facts: View key details from your lease or tenancy that back ups the answer
• Document preview: Quickly view lease and tenancy documents side by side with the chat
• Reference navigation: Click any reference to jump directly to the right part of the lease or tenancy
• Follow-up actions: Easily act on what you’ve found out, like updating tenancy records or scheduling maintenance

✨ COMMUNICATIONS ✨

Email footers are now included in replies from My Inbox and Credia
improvements 

You can now include your email signature when replying directly from My Inbox in Re-Leased. If you’ve set up a footer in Settings > Communications > Templates > Correspondence > Manage Email Header/Footer, it will now appear automatically when you reply to an email, whether you're sending correspondence, replying within My Inbox or drafting emails using Credia.

✨ INVOICES AND EXPENSES ✨

Approve invoices one at a time in the Process Expense Invoices flow
improvements 

You now have more flexibility when approving invoices. If you prefer to review and approve each invoice individually, rather than submitting them all for approval at once, you can now do exactly that in the Process Expense Invoices flow.

Before you get started, make sure the right team members have permission to approve invoices and credit notes. You can check this under:
Maintain User Roles > [Role] > Income and Expenses Permissions > Can approve invoice / credit note

Also, keep in mind that Expenditure limits will still apply if the invoice amount exceeds a user's assigned limit.

✨ SUPPLIER INSURANCE ✨

Support for multiple coverage amounts in supplier insurance policies
improvements

It’s now easier to manage more complex supplier insurance policies. You can record multiple coverage amounts under a single supplier insurance record, which will help you stay on top of different coverage types such as public liability, professional indemnity and workers' compensation.

You’ll also notice a fresh new Insurance Hub interface that lets you preview the policy while entering the details, making it easier to get everything right the first time.

To learn more about how this improvement works, visit our help center →

✨ CUSTOM FIELDS ✨

Custom Fields are now available for invoices and included in reporting 
improvements 

Pro package users can now add custom fields to invoices – known as Transaction Fields in Re-Leased. This lets you capture important finance-related details like cost centres, approval codes, or payment notes directly on the invoice. You can also include this information in the Invoice Details and Payment Report, which will make it easier for you to track spending, support audits and generate more accurate reports for your business. You'll find more information about Custome Fields in this help article →

✨ ACCOUNTING INTEGRATIONS ✨

QuickBooks Online
improvements

We’ve enhanced our QuickBooks Online integration to support invoice-level discounts. QuickBooks Online applies discounts across the whole invoice, while Re-Leased works at the line-item level. This update bridges that gap by proportionally distributing the QuickBooks Online discount across each line item in Re-Leased while ensuring accurate totals, correct tax handling and a smoother sync experience. This applies to both tax-inclusive and tax-exclusive invoices. Visit our Help Center for more information about this enhancement → 

Sage Intacct
improvements 

The Sage Intacct integration now supports the Payment Priority field for expense invoices. When syncing between Re-Leased and Sage Intacct, you can now include the standard Payment Priority setting: Urgent, High, Normal, or Low. This helps you manage how invoices move through your approval and payment workflows, making it easier to follow your internal rules and meet client expectations. 

You can now Subscribe to our Product Updates! 
Simply scroll up to the top of the page and click the Subscribe to Updates button to start receiving Re-Leased product updates directly to your inbox!

✨🎉 INTRODUCING PROPERTY GROUPS ✨🎉

New feature
Available for Core, Pro and Enterprise customers

No matter what type of portfolio you manage;  large, multi-family, or block management, Property Groups makes it easier to stay organised. You can now group your properties in a way that makes sense to you, so managing, budgeting, reporting and staying on top of tasks feels less complicated. 

With Property Groups, you can:

• Group properties by blocks, units, estates, regions, property types, owners, and more
• Manage maintenance and compliance tasks for shared or common areas
• Add notes against the group
• Handle outgoings/service charges and budgets at the group level
• Run key reports like Tenancy Schedules/Rent Rolls and Invoice Details for the entire group using the Report Builder

To learn more about creating, managing, budgeting and reporting at the property group level, please read this help center article → 

✨ Credia Plus ✨

Available for Credia Plus users only. If you would like to learn more about Credia Plus, you can contact your Account Manager or leave a contact request here →

Credia Extract Invoices: Save time with faster invoice processing
improvements 

A much-requested invoice processing feature is now available for all Credia Plus users. You can now send invoices straight from My Inbox to Credia Invoices to be processed with no need to download files or upload them manually back to Re-Leased one by one. It’s a quicker, easier way to keep your property finance operations moving while reducing the steps in your workflow.

✨ Property Management ✨

Introducing a smoother maintenance creation flow
improvements

We’ve refreshed the maintenance creation flow to give you a smoother, easier-to-navigate experience, without you losing any functionality. Everything you rely on is still there, but now with a cleaner layout and a new side-by-side view that gives you a clearer glance at what needs to be added. An intuitive side panel guides you through each section as you go, and you can now assign tags right from the start, keeping your team organised and in control from day one.

improvements
In addition to this, we have also added a new Bulk Actions button in the Maintenance and Compliance Hub areas, which allows you to delegate, undelegate or mark a group of tasks as complete in one smooth move, reducing the need to click into each task individually to get the work done.

✨ Lease/Tenancy Management ✨

Draft tenancies/leases are here
improvements 

You can now save Commercial and Residential tenancies as drafts directly from the tenancy wizard, which will give you more flexibility to work at your own pace. Create as many drafts as you need and pick up where you left off anytime from the new Drafts tab on the Tenancies/Leases page. Drafts won’t count towards your tenancy limit, so you’re free to plan ahead without affecting your subscription.

✨ Communications ✨

Reply to emails directly from My Inbox
improvements 

You can now respond to emails straight from the My Inbox tab in Re-Leased. Your reply will appear as part of the same email thread in both your connected email account (like Outlook or Gmail) and in your Re-Leased inbox, just like you’d expect. So there's no need to switch platforms or worry about broken or lost email threads. It’s now all in one place, fully synced.

You can now Subscribe to our Product Updates! 
Simply scroll up to the top of the page and click the Subscribe to Updates button to start receiving Re-Leased product updates directly to your inbox!

✨🎉 INTRODUCING A SMARTER WAY TO PROCESS EXPENSE INVOICES IN BULK ✨🎉
New feature 

We’re excited to introduce our new and improved bulk expense invoice processing feature to all Re-Leased customers. Designed with property and finance professionals in mind, this upgrade will make it easier for you to manage all your expense invoices across properties, portfolios and companies, while saving you time and improving accuracy. 

From maintenance costs to insurance and utilities, the new process handles the complexity of property expense management with greater speed and flexibility. While the old and new flows will run side by side for a little while, we recommend switching to the updated version now as that way you can start using the enhanced features already built into this new process right away.

Additional features you'll be getting
✨ Add multiple line items per invoice for better accuracy and breakdowns
✨ Process invoices across multiple companies in a single upload
✨ Enjoy deeper accounting integration for better tracking and reporting
✨ Reduce errors with built-in duplicate invoice detection

You can find more details in this Help Centre article →

✨ BETA TESTING✨

Exciting new features are coming to Re-Leased soon! Here’s your chance to beta-test them before the official launch and get a sneak peek of what’s coming in the months ahead. Navigate to the ? mark symbol and click Available Betas to enable available beta testing options for your company. 

• beta testing Contact approvals - Pro and Enterprise users only
• beta testing Work order approvals - Pro and Enterprise users only
• beta testing Supplier Compliance - Core, Pro and Enterprise users only
• beta testing Property Groups - Core, Pro and Enterprise users only
• beta testing Allocating work orders in bulk - all users
• beta testing Due Date Options for Rent & Outgoings Billed in Arrears- all users

✨ Property Management ✨

We're excited to share the new look and feel of your Documents and Contacts list areas!
improvements 

Documents area

The new Documents area offers improved navigation, smarter search and filtering and faster page performance. These updates are designed to help you manage your property documents easier than ever.

You can read more about adding documents and organising documents with folders from the articles below:

• Add documents →
• Organise documents with folders →

Contact area
The old contact area layout was tricky to use, with too many tabs and filters that didn’t quite make sense. Based on your feedback, we’ve now also simplified in this area by reducing the number of tabs and introducing cleaner, easier-to-understand filters.

✨ Credia Plus ✨

Available for Credia Plus users only. If you would like to learn more about Credia Plus, you can contact your Account Manager or leave a contact request here →

Credia Extract Invoices
improvements 

Credia Extract Invoices are now available to all customers with a Credia Plus subscription, regardless of which accounting system you use. And as a bonus, if you use Xero, Sage Intacct, QuickBooks Online (QBO) or NetSuite, you’ll now also see your tracking codes on the invoice creation screen. This makes it easy to review and update them before submitting your invoices for approval.

Learn more about Credia Extract: Invoices feature here →

Document extraction
improvements 

Credia Plus users can also be used to speed up the lease, tenancy and property document creation. Just drag and drop your file (or upload it from your computer) in the document creation flow from the Tenancies, Properties or Documents area. Credia will automatically fill in the document’s title, description and tags for you in seconds, which will help save your time and reduce manual entry.

You can also tick the Enable for Credia box to allow Credia scan the document so that you can start chatting with the document. This lets you quickly find key information, like important dates or clauses. Read more about chatting with lease documents here → 

✨ Accounting ✨

Xero accounting integration users
improvements 

Xero accounting integration users can now reverse payments directly within Re-Leased without the need to switch to Xero. Previously, regardless of which system payments were entered in, reversals had to be actioned in Xero, but this new functionality now streamlines this process, saving time and improving your property finance workflow efficiency!

NetSuite and Sage Intacct accounting users
improvements 

We’ve added a new contact exclusion capability to give you more control over which customers or vendors sync between Re-Leased and NetSuite or Sage Intacct.

With a simple checkbox, you can choose to exclude contacts that aren’t relevant, such as those not involved in property transactions. This helps keep your data clean, reduces unnecessary syncing, and protects sensitive information. Once you’ve set it up, you don’t need to tick the box each time as Re-Leased will remember your selections. And if you're working with a long list, bulk updates are supported too.

You can find more about Contact Exclusion, with details specific to Sage Intacct and NetSuite, in the articles below:

• Contact exclusion for Sage Intacct →
• Contact exclusion for NetSuite →

You can now Subscribe to our Product Updates! 
Simply scroll up to the top of the page and click Subscribe to Updates button to start receiving Re-Leased product updates directly to your inbox!