December Product Update
This month, we’ve launched several significant new features and existing product improvements. We've introduced maintenance task statuses for more granular task tracking, along with significant improvements to the task activity feed. This feed now automatically logs every step taken towards completing a task. Additionally, we've streamlined task and tenancy management for greater ease of use. In the Report Builder, we've enhanced the Tenancy Schedule report to provide more at-a-glance information with Summary Metrics, and in Insights, the Tenancy Events report has been improved with new default columns. And finally, for our Australian Re-Leased Pay customers, we've enhanced the control over online rent payment processing fees, allowing them to better manage the processing fee split between themselves and the tenant. Read on to discover more!
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✨ PROPERTY MANAGEMENT✨
New feature
Task statuses
When managing a myriad of maintenance tasks, keeping on top of your critical and upcoming activities is key. Thanks to our recent task status improvements, any size organisation will now have the ability to manage their maintenance tasks at a more granular level and provide clarity without having to click into each individual task for a progress update.
You can also say goodbye to scrolling through a long list of tasks to find what you are looking for – now you can simply navigate to a property or tenancy task area to review all created maintenance tasks and use available status filters to group and sort these based on your requirements. We have also made finding overdue tasks, along with their original due dates, easy. They are now clearly highlighted in a separate column against each task, allowing you to identify activities that require the most attention.
improvements
Activity feed for real-time monitoring
From the maintenance task creation to the last invoice paid, you can now track and get more clarity into every single step made towards completing the maintenance or repairs workflow in the task activity feed.
The activity feed logs all changes made to a task automatically, providing property management, auditing and compliance teams a real-time summary of actions and activities that have occurred since the start of the work. Each activity type is marked with its own unique symbol which will make the task of finding certain types of activities easier, and thanks to dynamic document linking, users can also click the name of the document to view it.
In the near future, you will also be able to leave internal-only comments and instructions to other team members via the commenting field, as well as download the full activity feed history for compliance and auditing purposes.
improvements
Keep everything consistent
Another useful update for managing tasks is the ability to edit a task title and other task details at any stage of the workflow. To keep work organized and maintain consistent naming conventions, we have also included the option to change document and image titles, as well as the ability to download all these documents with a simple click of a button.
improvements
Responding to tenants’ maintenance requests
Addressing maintenance issues promptly can prevent them from escalating and causing more extensive damage. Property managers now have the capability to respond to incoming maintenance requests and view uploaded images directly from the maintenance job area, in addition to accepting or rejecting tenant requests through the Maintenance Hub area.
✨ RE-LEASED PAY✨
New feature
Remove online rent payment friction
Our Australian Re-Leased Pay customers will also now have more choices in handling Re-Leased Pay online payment processing fees. While previously these fees were entirely passed on to tenants, you can now decide to either fully absorb them or distribute the costs between yourself and the tenant.
To find out more about Re-Leased Pay, please get in touch with your account manager or support at support@re-leased.com , and read these Knowledge Base articles below.
✨ TENANCIES✨
improvements
More clarity in rent tracking
Users can now choose to display an effective date paid to date alongside the standard date paid to date. The effective date paid to date looks at any partial payments and calculates the closest full day tenants are paid up to, even if it falls within a rent period. Read more in the Knowledge Base.
✨ REPORT BUILDER✨
improvements
Summary Metrics in Tenancy Schedule
You can now access high-level summary metrics in the Tenancy Schedule through the Report Builder. The summary metrics provide a quick overview of your most important information, allowing you to grasp key points at a glance. In the near future, you will also be able to choose which summary metrics you would like to display on top of the report.
Would you like to see a specific metric in the summary? Do you have feedback on reporting? Please get in touch with Kah from the reporting team at kah.chan@re-leased.com or look out for reporting beta features at https://betas.re-leased.com/
✨ CONNECTED ACCOUNTING✨
improvements
Sage Intacct integration
Sage Intacct users can now choose where the General Ledger Posting date maps from for Income and Rent invoices. You can choose between the invoice issue date and the invoice due date.
improvements
MS Dynamics integration
We have eliminated a source of invoice errors by allowing blank or gap lines on invoices to sync into Re-Leased.
✨ INSIGHTS✨
improvements
Re-Leased Insights users with access to Operational Dashboards will now be able to benefit from the recent enhancements made to the Tenancy Management Dashboard. Two new default columns have been added in the Tenancy Events drill down report; ‘Days to Event Occurrence’ which now replaces the previous ‘Days to lease Expiry’ metric, and the recently introduced ‘Potential Growth’ metric which compares the Annual Rent with Market Rent, offering a comprehensive view of potential growth.
Read more about the improvements here.
Do you have an idea for a feature you’d like to see in Re-Leased? Let us know on our roadmap!
